Trainee Account Executive

4 days ago

Leeds, United Kingdom Interaction Recruitment Full time

Trainee Account Executive

£20,000 - £22,000 Per Annum (Depending on experience)

Location: Headingly, LS6

Fully office based. After 1 year of service and/or learning the job in and out, you will have the option for hybrid working, if you want to

**What we are looking for**

We need someone who has experience working in an office environment and might be looking for that new, exiting challenge. Confidence is key for this role as you will be speaking with customers and there will be a lot of juggling in terms of projects. Youwill be doing research for clients, putting them on suitable projects and changing the direction of the projects if you see fit. This is very much a “think on your feet” type of role. Someone who is from an Administrator background for example, should be reallygood at this role as there’s a lot of admin and data management involved but should you have worked in other departments of an office, whatever that may be, and this is of interest to you, please still apply

Company

We are a market research company offering services to businesses looking to bring in extra customers. Our research offers services to our clients via speaking with the general public to find out positives and negatives of our clients’ services so they cankeep up the good work and improve on areas they may not know about. This involves questionnaires, design, analysis and debriefing.

We pride ourselves on being a quant research specialist as we maximise the efficiency of our quantitative projects.

Your Role

You will work on all stages of the process which includes, quoting, commissioning and delivery.Working with our clients across many sectors, this role is ideal for someone who enjoys immersing themselves into project management. Adding value to clients’questionnaires/scripts pre-launch, managing fieldwork/quotas, preparing client tab specs and quality checking data outputs.
- Project management across all quant methodologies
- Managing face to face and online projects
- Helping other departments when workload is busy
- Getting to know our clients & updating them on the projects
- Open discussions in weekly catch-up meetings about project progress incl. any pro’s, con’s or learnings
- Updating CRM database with any changes
- Preparing quotes for any potential projects across all methodologies
- Obtaining supplier quotes (for online projects)
- Ensuring that all information is provided, and best prices sought from any outsource providers if required
- Managing new projects
- Updating Finance/Directors with any new commissions / external costs
- Managing client expectations in terms of dates, timings, and fieldwork
- Attending client kick off calls/Teams meetings where necessary
- Ensuring the Data team are briefed, and all timings scheduled in
- Proactively updating clients on the project relaying any issues/concerns that are prevalent
- Working efficiently to meet/exceed targets
- Cost control
- Checking finalised surveys against the online link to ensure that all looping’s/routings are 100% correct before the study is launched/live
- Adding value to clients’ scripts, suggesting relevant amends to the client as necessary and updating the script / data team
- Managing panel set up (panel providers), soft launch and throughout fieldwork
- Tab spec writing - producing a tab spec which is in line with the client briefing / questionnaire
- Face Facts ethos is to under promise and over deliver - we work hard and go the extra mile so clients feel fully supported and in safe hands

The right person will be able to:
- Demonstrate a high level of administration and organisation skills
- Have good attention to detail
- Be able to ‘think on your feet’
- Have a level of project management or coordinating projects (industry experience is not essential for this role. All we ask, is that you have worked in a position which involves speaking with customers and managing a project of some kind with them)
- Work well with numbers. You don’t have to be the greatest at Maths however, we do require someone who isn’t afraid to work with numbers and calculate when required
- Comprehensive knowledge of Microsoft products (ie, Word/Excel)

Training:
Full training will be given.Once you are fully trained, you will be expected to use your own initiative and will run smaller projects on your own (with support as requested), for larger projects you will be overseen by a Director.

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