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Food and Beverage Assistant

2 months ago

Keswick, United Kingdom The Derwentwater Hotel Full time

**Job Ref**:BES5494

**Branch**:The Derwentwater Hotel

**Location**:The Derwentwater Hotel, Keswick

**Salary/Benefits**:Competitive Salary

**Contract type**:Casual

**Hours**:Part Time

**Shift pattern**:7am-11.30am; 12am-6pm; 3pm-11pm; 6pm-9:30pm

**Posted date**:03/06/2024

**Closing date**:05/07/2024

**Who are we?**

Coast Country Hotel Collection is a family of over 20 hotels in the UK, operated by Bespoke Hotels, the UK’s largest independent hotel group.

**Join our exceptional team**

We are currently looking for exceptional people to join our team and have a great opportunity for a **Food and Beverage Assistant**.

As a Food and Beverage Assistant you will support with the day to day running of the Food service areas and bars to ensure a high level of service is offered to guests.

**Key Responsibilities of the role**:

- To serve food and drinks to guests, ensuring requests and queries are responded to in a timely and friendly manner
- To communicate and work effectively within a team to ensure every guest leaves with the desire to return
- Ensure all cash, charges, floats and till procedures are carried out correctly (attention to detail is key)
- To maintain the cleanliness of all public areas

**Requirements of the role**:

- A warm and friendly personality
- Commitment to delivering high levels of customer service
- Good teamwork skills - we want work to be fun for all of our employees
- Have a genuine interest in providing hospitality to our customers
- To be able to work well under pressure (Hospitality is very fast paced but don't worry you'll be supported from day one and you'll be just as quick at adapting to your new role)

**What do we offer?**
- Competitive salary
- Excellent on-going support, training and development
- 28 days holiday including Bank Holidays per annum
- Stakeholder Pension entitlement
- Discounted hotel room rates for you, your friends and family across all UK Bespoke Hotels
- Food and Beverage discounts at all our hotels
- On-going incentives and rewards
- Opportunities to move between hotels and grow with the group
- Meals on duty

**More about us**:
Coast Country Hotel Collection is unpretentious and welcoming, our locations are by the sea, in the heart of the country, in pretty villages and in vibrant towns. The brand reflects the best of British - fun, interesting, historic locations; simple, comfortable facilities; warm and friendly hospitality; fun and happy times. And our people embody these brand values.

The Derwentwater Hotel is among the most popular luxury hotels in Keswick, with 16 acres of grounds and gardens, as well as a restaurant, bar, and conservatory. If you prefer a slightly different style of holiday or short break, you could consider our adjoining Derwent Manor Apartments - 19 self-catering apartments set on their own grounds and with easy access to the hotel’s bar and restaurant.

The Derwentwater hotel has 47 rooms including twin, double, and family rooms with access to free parking and WiFi. Guests can also relax at the Derwent bar and dine at the hotels’ Deer’s Leap restaurant that serves a selection of modern and traditional dishes. A range of entertainment is also provided in the evenings.

Pets are welcome in selected rooms, so your four-legged friends get to enjoy the beautiful scenery with you.

Derwentwater Hotel is located in Keswick, a small town that is one of the Lake District’s most popular destinations. The area is well known for having some of the most beautiful natural scenery anywhere, including the breathtaking Derwentwater Lake. The lake is a wonderful place to unwind and appreciate the views, while it is also a popular spot for water sports and other aquatic activities.

For people who feel like exploring, there are the nearby peaks that offer some of the most stunning vistas that you could imagine so make sure you bring your hiking boots. With such a wide range of activities to choose from, our hotel in Keswick makes for a great location that’s suitable for all members of the family. Find out more in our local guide.