Customer Feedback Officer

4 weeks ago


Shrewsbury, United Kingdom Shropshire Council Full time

**Team Name**

Communications & Engagement

**DBS Required**

No

**Contract Type**

Permanent

**Weeks Per Year**

52.14

**Hours Per Week**

37

**Grade**

NJC Grade 7 SCP12-17

**Actual Salary**

£24,496

**Location/Work base**

The Shirehall with some working from home

**Location Address**

Abbey Foregate Shrewsbury Shropshire SY2 6ND

**Required Start Date**

As soon as possible

**Interview Date**

18th or 19th April TBC

**Working Pattern**

Monday to Friday

**Closing Date**

31/03/2023

**Ref No**

5766

The post holder will need to work with service managers across Shropshire Council and with external partners to respond effectively to complaints. The post holder will also assist us in our work to achieve good standards of data collection and reporting for complaints and other forms of customer feedback. Good IT skills will be beneficial for the role.

For further details please view the attached documents.


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