Reservationist

3 weeks ago


Pitlochry, United Kingdom Fonab Castle Hotel & Spa Full time

A fantastic opportunity has arisen for a Reservationist to join us at Fonab Castle Hotel & Spa in Perthshire, Scotland.

Providence Hospitality are a modern, rapidly growing hotel management company managing several hotels across the UK. For us, the key to success in determined by our people and our shared values. If you would like to join our family, and you value integrity, constantly strive for excellence, and are looking to grow with us, then we would love to hear from you.

Today, as a member of the Luxury Scotland, Fonab Castle continues to offer an unrivalled array of attractions, including 5-star luxury accommodation, some of the best dining experiences in Scotland, the health spa, and an exhilarating array of outdoor activities. Today our magnificent Castle has 42 bedrooms and recently undertaken a 3-million-pound development.

**The Role**:

- Process client bedroom reservations in line with company procedures
- Maintain a good knowledge of the hotels services and current packages/room rates in order to deal with daily client bookings and enquiries
- Carry out any additional duties required by the Reception Manager.

**The Person**:

- Previous experience of working in a similar role would be preferred, but it is not essential as full training will be provided
- No qualifications necessary, however a basic understanding of Maths and English is required
- Strong customer service skills, an attention to detail and good communication skills are vital
- Must be smart and well presented
- Ability to work well as a member of the team and hotel family
- Committed to professional excellence.

INDMANAGE