Medical Receptionist

2 weeks ago


Forest Row, United Kingdom Ashdown Medical Group Full time

We are a busy 4 Partner Practice based in East Sussex and are currently looking for a part-time Receptionist/Administrator to join our team at Ashdown Forest Health Centre. The post will be for approximately 23 hours per week and some flexibility to work additional hours as required would be preferred.

**Main Duties**
- Acting as first point of contact via telephone, face to face, and online
- Dealing with queries from patients and other stakeholders
- Booking, cancelling, amending and organising the appointment books
- Handling requests for home visits
- Handling patient requests for prescriptions
- Action requests from clinicians relating to patients including liaison with patients, other services, and any other location as required
- Registering new patients onto the clinical system
- Maintaining accurate filing systems
- Taking payments for services in line with cash handling procedures
- Maintain a clean and tidy working area and keep the waiting area organised
- Provide information to patients
- Work as part of the wider multi-disciplinary team to ensure we provide excellent care for patients in a welcoming environment
- Deal with members of the team at all levels including patients, GPs, nurses and practice manager
- Follow all practice policies and procedures including confidentiality and health and safety
- Any other duties as required by the practice

If you are interested in the above please send your CV with a covering letter to Gill Williams, Deputy Practice Manager, Ashdown Forest Health Centre, Lewes Rd, Forest Row, RH18 5AQ or if you would like further information regarding this post, please contact Gill Williams on 01342 823121.

**Job Type**: Part-time
Part-time hours: 23 per week

**Benefits**:

- Company pension
- Sick pay

Schedule:

- Monday to Friday

**Experience**:

- Medical Receptionist: 1 year (preferred)

Work Location: One location