![D-Igoe Opticians](https://media.trabajo.org/img/noimg.jpg)
Outbound Call Agent
6 months ago
Join Armitage Opticians as an Outbound Call Specialist and become part of a passionate team dedicated to outstanding customer service and eye care. We're in search of an A-player with a **target-driven mindset, positive and enthusiastic disposition** to enhance our appointment bookings and manage aftercare communications.
**Key Duties**:
- **Have Full Diairies in Every Practice**:
- **Conduct outbound calls to book appointments and perform follow-ups.**:
- **Uphold high customer satisfaction through excellent service.**:
- **Meet and exceed appointment targets.**:
- **Accurately record client details and call outcomes.**
Essential Skills:
- Excellent communication and interpersonal skills.
- Experience in sales or call centre roles, with a proven record of achieving targets.
- Ability to work flexibly and adapt to a team environment.
- Minimum of secondary education; further qualifications are beneficial.
We Offer:
- Flexible hours to fit around your commitments.
- A supportive team and opportunities for professional growth.
- Competitive salary with incentives for top performers.
**Job Type**: Part-time
**Salary**: £10.42-£11.03 per hour
Expected hours: 16 - 24 per week
**Benefits**:
- Company events
- Company pension
- Flexitime
- Free parking
- Store discount
Schedule:
- Flexitime
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Heckmondwike: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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