Service Owner

3 weeks ago

Bristol, United Kingdom Cabinet Office Full time

**Details**:
**Reference number**:

- 279313**Salary**:

- £61,710 - £67,000- The base salary for this role is £61,710. Any offer made above this will be made up with a specialist pay allowance.**Job grade**:

- Grade 6**Contract type**:

- Permanent**Business area**:

- CO - Government Business Services**Type of role**:

- Digital**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Bristol, South West England, BS2 0PS : Glasgow, Scotland, G2 8HS : York, Yorkshire and the Humber, YO1 7PXAbout the job

**Job summary**:
Government Business Services (GBS) is a large business unit within the Cabinet Office with around 550 staff. It brings together back office services across government, and supports the Civil Service with high-volume HR and finance processes, aligned to the Government's modernisation agenda. GBS was established in August 2020, and includes Shared Services, the Government Recruitment Service, Civil Service and Royal Mail Pensions, and the Platforms and Services unit, which supports these. GBS delivers services for over 400,000 civil servants across government. It supports 1.5 million Civil Service and Royal Mail pension scheme members, and provides recruitment services for around 70 percent of the Civil Service.

We need a talented Service Owner to join our Government Business Services Interoperability programme, to help us transform the way back-office services work across the Civil Service. Our digital services are used by over 400,000 civil servants, covering key areas such as recruitment, payroll, learning and pensions. You will lead an ambitious build team, playing a pivotal role in improving how people and data move around the Civil Service so that we become able to rapidly deploy the right skilled staff where we need them most.

**Job description**:
You will be leading strands of the Interoperability OneData programme which envisions a more flexible, efficient and effective Civil Service using technology to enable civil servants and data to move more easily across departmental boundaries. Each strand is designed to achieve a major improvement to how the Civil Service operates enabling us to better serve the public:
1) Government Skills Campus - creating the capability to capture, analyse and use workforce data (such as skills, experience and knowledge) across Civil Service departments, professions and functions. This will enable improved workforce planning, resource deployment, capability building interventions, and business services.

2) Staff transfers / movers - improving how civil servants move between roles. This depends on simplifying, streamlining and automating processes for moving civil servants around government so that we have the right people where we need them quickly.

You will be joining us as we transition into mobilising and rolling out these services to our. You will also work on other strands of the programme such as single employee identifier and integration capabilities. You’ll also work with our wider portfolio of digital services covering recruitment, learning and business services.

**Person specification**:
**Responsibilities**
- DDaT perspective. You can demonstrate an understanding of user-centred design, technology and data perspectives. You can understand the range of available technology choices and can make informed decisions based on user need and value for money. You can understand the variety and complexities of digital and data contexts, and can design services to meet them. You can demonstrate knowledge of the wider digital economy and advances in technology.
- Financial ownership. You can secure funding for Agile delivery through a business case and by making a good pitch in government. You can prioritise spending based on return on investment (ROI) and strategic intent. You can be responsible for contract ownership and accountable for the realisation of benefits.
- Life cycle perspective. You can understand the different phases of product delivery and can contribute to, plan or run them. You can maintain a product or process through the delivery phases, into live and then into retirement. You can lead a team through the different phases of the product delivery life cycle. You can maintain and iterate a product over time to continuously meet user needs. You can understand incident management and service support to ensure that products are built effectively.
- Operational management. You can manage the operational process of designing and running a product or service throughout its entire product life cycle. You can implement best practice in new product or service development. You can plan and put into operation the stages of new product or service development. You can overcome operational constraints to deliver a successful product or service. You can work closely with other operational delivery teams.
- Probl

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