Credit Control Administrator

1 month ago


Haywards Heath, United Kingdom Medserv Full time

Respectfully, we do not require the assistance of recruiters at this time_

**About us**:
Medserv is an Irish company that was established in 2005 and has rapidly grown as the largest registered company specialising in Medical billing in Ireland and the UK. Our clients include many of the top hospital consultants/consultant groups, including surgeons, physicians, anesthetists, radiologists and pathologists from all major hospitals throughout Ireland and the UK

**Role Overview**:
**Full and part time positions available, with the offer of Hybrid working after you have successfully completed your probation.**

We are looking for a suitably experienced Credit Control Administrator to join our team. If you thrive on delivering great customer service and have a passion for Credit Control this could be the ideal opportunity for you. Our Credit Control Team and processes are evolving so if you are keen to deliver excellent results to tight timescales and can demonstrate experience in working to targets, we are waiting to hear from you

**Duties & Responsibilities**:

- Ensure that invoices issued to self-paying patients are paid in a timely manner
- Maintain accurate records of all chasing activity and prepare reports on same when requested
- Manage queries from both client and patient in a prompt, efficient manner ensuring all queries are dealt with to completion
- Regularly make contact with patients to ensure all relevant debts are managed as necessary
- Handle disputed bills and negotiate to collect payments within the agreed terms
- Meet cash & debtor day targets set by management
- Be willing to take on additional ad hoc duties as they arise

**Requirements & Skills**:

- Ideally at least 1 years’ experience in a busy credit control or billing function
- Excellent written and verbal communication skills
- The ability to work under pressure and meet deadlines
- Competent knowledge of Microsoft Office programmes - particularly excel

**Package**:

- Competitive salary
- Team performance bonus
- Pension contribution
- Health Insurance
- Life Assurance
- Gym membership
- EAP scheme through Health Assured
- Sick leave
- Additional annual leave based on length of service
- Support for professional development
- Sports and social events
- Healthy food with comfortable on-site recreational facilities
- Close to public transport facilities

**Additional info**:

- Full & part time positions available
- Hybrid working available after successful probation
- Flexible working hours
- Role commences immediately


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