Workshop Controller

**WORKSHOP CONTROLLER**

**OTE: £41,000**

**Bodyshop Workshop Controller Details**:
**Basic Salary: £35,000**

**Working Hours: 8am - 5:30pm - Mon - Fri**

**Location: Colchester**

Looking to recruit an experienced Bodyshop Workshop Controller for our bodyshop to facilitate and oversee the day-to-day delivery of excellent customer service and site profitability by motivating, supporting and managing their team to deliver a quality repair - on time, every time.

The successful Workshop Controller will deliver exceptional market-leading customer service by actively managing the delivery of a first-class customer service journey. This will be achieved by the Workshop Controller exercising a proactive control of the customer experience, from initial booking into the final return of the vehicle.

Responsibilities of a Workshop Controller
- To deliver financial results in line with agreed budgeted requirements
- To manage site resources and costs to optimise capability and profitability
- To manage compliance to all company processes as well as current Health & Safety, PAS125 and manufacturer standards.
- To deliver structured individual performance management processes
- We are looking for somebody with a full driving licence, a professional appearance, excellent communication skills and the ability to show a calm, confident approach.

Skills and Qualifications of a Workshop Controller
- Delivery of proactive performance management
- Staff recruitment and current HR policies

Workshop Controller, Bodyshop Workshop Controller, Assistant Bodyshop Manager, Bodyshop Workshop Manager, Bodyshop Workshop Supervisor, Bodyshop Supervisor