Assistant Director of Customer Services
6 months ago
Tempting Recruitment are working alongside our client, a Local Authority, who are looking to recruit an experienced Assistant Director of Customer Services to join their team based in the London area.
**JOB DETAILS**
- PAY RATE: £600 per day Umbrella
- WORK TYPE: Temporary
- WORK PATTERN: Full Time
- LOCATION: London
***
**JOB SUMMARY**
**JOB DESCRIPTION**
The duties and responsibilities of the role will include:
- Accountable for developing and directing the corporate activities of the Council at a strategic delivery level.
- Horizon scanning 1-3 years; emerging practices and seek out the latest thinking and innovation across their service areas.
- Work with Councilors in setting and delivering the strategic aims and objectives of the Services they lead.
- Provide strong leadership, direction and guidance to senior managers regarding the allocation of resources, risk management, change management and management behaviors within the services they lead.
- Lead on developing the capability of the workforce so the organisation has the right skills at the right time in the right place.
- Create and build effective relationships internally and externally with key stakeholders and instill in direct reports the imperative for accountability,
responsibility and collaboration with others, for example: Councilors, other Boroughs, the communities we serve and partners.
**THE SUCCESSFUL CANDIDATE**
- Deep knowledge of concepts, principles and practices gained through extensive experience and development in a specific field.
- Degree level or equivalent qualification plus substantial post qualifying in specialised field.
- Membership of appropriate professional body by examination e.g. CIPFA, RICS or evidence of continuing professional development (CPD).
- Excellent communication skills.
- Ability to work with high level internal and external stakeholders
**HOW TO APPLY
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