Healthcare Assistant

6 days ago


Worthing, United Kingdom Broadwater Medical Centre Full time

JOB TITLE: Healthcare Assistant

**REPORTS TO**:Senior Nurse (Clinically)

Practice Manager (Administratively)

**Job Summary**:
To support the practice nursing and administrative teams in the delivery of clinical and administrative services, working as part of the practice multi-disciplinary team, delivering care within their scope of practice to the entitled patient population.

The Healthcare Assistant will deliver and assist clinical staff in the provision of treatment, preventative care, health promotion and patient education whilst also supporting the administrative team on an as-required basis.

**Primary responsibilities**

The following are the core responsibilities of the Healthcare Assistant. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors, such as workload and staffing levels:

- Undertake new patient health checks
- Support the practice nurse with health promotion programmes
- Carry out baseline observations such as pulse oximitery, blood pressure, temperature and pulse rate, recording findings accurately
- Facilitate routine and 24-hour BP monitoring, advising patients accordingly
- Undertake wound care, dressings and other clinical tasks as required
- Support the practice nurse with the management of chronic disease clinics
- Carry out BMI checks as directed
- Act as a chaperone as required
- When trained, undertake venepuncture
- When trained, administer flu vaccinations
- When trained, carry out ear irrigation under the supervision of the practice nurse
- Carry out ECGs as requested
- Ensure specimens are recorded and ready for onward transportation
- Provide support during minor operations as required
- Ensure all clinical rooms are adequately stocked and prepared for each session
- Ensure fridges are cleaned routinely in accordance with extant guidance
- Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the organisation’s IPC policy
- Deliver opportunistic health promotion where appropriate
- Take a lead on infection control (training will be provided)

**Secondary responsibilities**

In addition to the primary responsibilities, the Healthcare Assistant may be requested to:

- Participate in practice audit as directed by the audit lead
- Participate in local initiatives to enhance service delivery and patient care
- Support and participate in shared learning within the organisation
- Complete opening and closing procedures in accordance with the rota

**Person specification - Healthcare Assistant**
- **Qualifications**_

**Desirable**
- Healthcare qualification (level 3 or 4) or working towards gaining equivalent level
- Previous completion of the HCA Care Certificate
- Phlebotomy certification
- Vaccination certification
- **Experience**_

**Essential**
- Previously worked as HCA or in similar role
- Experience of working in a healthcare setting

**Desirable**
- Experience of working in a primary care environment
- **Clinical knowledge and skills**_

**Essential**
- ECGs
- Venepuncture
- New patient medicals, including height, weight, BP, pulse
- Chaperone procedure
- Ability to record accurate clinical notes

**Desirable**
- Wound care/removal of sutures and staples
- Spirometry/Lung function tests
- **Skills**_

**Essential**
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Effective time management (planning and organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Ability to follow clinical policy and procedure

**Desirable**
- Competent in the use of Office and Outlook
- SystmOne skills
- **Personal qualities**_

**Essential**
- Polite and confident
- Flexible and cooperative
- Motivated
- Problem solver with the ability to process information accurately and effectively, interpreting data as required
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure/in stressful situations
- Able to communicate effectively and understand the needs of the patient
- Commitment to ongoing professional development
- Effectively utilise resources
- Punctual and committed to supporting the team effort
- **Other requirements**_

**Essential**
- Disclosure Barring Service (DBS) check
- Occupational Health clearance

**Desirable**
- Flexibility to work outside core office hours

Notes:
The job description and person specification may be amended following consultation with the post holder to facilitate the development of the role, the organisation and the individual.

All personnel should be prepared to accept additional, or surrender existing duties, to enable the efficient running of the organisation

**Confidentiality**:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff



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