Receptionist (Facilities)
5 months ago
The Reception desks at the main hospital entrances provide an efficient service to support patients, visitors and staff reaching their onward destinations to hospital department, clinics and wards.
The duties include using database information to direct patients and visitor to our services
Direct patients, assist with queries and work to resolve any concerns by providing contact details
Support the process for room bookings for Accommodation
Act as a collection point for parking permits and concessions
Collection point for receipt of urgent notes and X rays from other hospitals to support ongoing patient care
Provide a comprehensive administrative service, including file and stationery management.
To provide high quality, effective and efficient Facilities Team services throughout the Trust and for our staff, patients and visitors.
To support the Trust’s aims for sustainable travel and transport options available for staff, patients and visitors.
To support the wider Facilities Directorate and Trust aims for service provisions which demonstrate our commitment to our PROUD values.
You will be working for an organization which values and respects all its staff and the community it serves. The Trust is a leader in the NHS and
research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to
support employees in balancing their personal and professional lives.
Please view the attached Job Description and Person Specification documents for full details regarding this post.
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