Case Officer

2 months ago

London, United Kingdom London Tri-Borough Councils Full time

**Job Summary**:
**Salary range**: £35,223 - £38,934 per annum
**Work location**:London
**Hours per week**: 36
**Contract type**: Permanent
**Vetting requirements**: Enhanced DBS check
**Closing date**: 19th February 2023

**About Us**:
**Your excellent administration will ensure an outstanding SEN service goes from strength to strength**

In Kensington and Chelsea, we put local people at the heart of decision-making, working in partnership with them to provide quality services that are responsive, effective and efficient. Rated as outstanding by Ofsted, we are committed to improving the life chances of all our children and young people, including those with special educational needs. Working in collaboration with the neighbouring borough of Westminster, our SEN service offers family-centric support from early years to preparation for adulthood.

**The Role**:
This is an opportunity to be part of a one of the highest performing SEN Services in the country, who achieve 100% timescales for statutory assessments annually. As an SEN Case Officer focusing on children and young people, you will work closely with nurseries, schools and further education colleges, as well as families and children, social care, paediatricians, mental health services and therapists to gather key information and ensure we offer tailored, properly funded access to education. The role is pressurised but you’ll be surrounded by a highly supportive team. Sharing your caseload with two Senior EHC Coordinators, you’ll focus on the administration and finance.

Please refer to the **Job Description** for more information

**About You**:
A good knowledge of the Children & Families Act (2014), the SEN Code of Practice 2015 and other frameworks relating to SEND services is essential for this role. You may have worked in an education or childcare setting but this isn’t essential, your soft skills and resilience are more important. Your empathic approach and high level of emotional intelligence mean you’ll thrive in a demanding, frontline, customer service role. You’ll be ready to work independently to prioritise your workload and at a rapid pace.

Highly organised, you’ll be adept at using IT such as Microsoft office programmes, case management systems, Teams/Zoom. You’ll be ambitious for our service and for your own career goals. Our commitment to ongoing improvement means we offer significant opportunities for personal development and growth; this vacancy is as a result of several internal promotions.

In return, you can look forward to a package that includes a competitive salary, a high-quality pension scheme and generous annual leave plus bank holidays.

**Application process**

**Additional information**

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.

We engage our staff with a variety of learning types including face-to-face and virtual learning because we want to ensure our staff understand our values and behaviours, grow their skills and develop their careers.

This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.

We do not accept speculative CVs from any source.

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