Waiter / Waitress

**Job Number** 23036617

**Job Category** Food and Beverage & Culinary

**Location** Hanbury Manor Marriott Hotel & Country Club, Ware, Hertfordshire, HERTFORDSHIRE, United Kingdom VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

With its fragrant walled gardens, stately Jacobean country house & 200 acres of Hertfordshire parkland, the historic **Hanbury Manor Marriott Hotel & Country Club** makes a lasting impression. **Marriott International the world’s largest hotel company** with more than 500 global locations and 600,000 associates worldwide is redefining the art of hosting so that our guests can travel brilliantly. Combining old school, classic elegance and impressive grandeur with a contemporary, holistic approach, Hanbury Manor Marriott delivers premium choices, sophisticated style, and well-crafted experiences for the discerning.

**The impact you’ll make**

You know the finest details of our menu and can’t wait to share your expertise with our guests. When they dine with us, your warm greeting, flawless table settings, and your friendly demeanour do not go unnoticed. No matter the day, you set out to provide each guest with a dining experience that will be remembered long after their stay_._

**What you’ll be doing**
- Welcome guests and promptly attend to tables
- Serve food and beverages to guests making recommendations if needed
- Share your menu knowledge to assist guests with questions and special requests
- Record transactions in the MICROS system correctly and timely
- Check-in with guests to assure satisfaction with each course and beverage
- Clean tables, complete closing duties and re-stock tableware and other supplies

**What we’re looking for**
- Great conversational skills and teamwork-oriented
- Positive outlook and outgoing personality
- Previous serving experience is a big plus

**WHAT WE CAN OFFER YOU**
- Competitive Salary + 28 days holiday including bank holidays increasing after each year of service to a maximum of 35 days
- 50% discount on Food & Beverage
- 30% discount on Golf & Spa retail products
- Childcare Vouchers
- Length of service rewards and invitations to afternoon teas
- Monthly/yearly recognition schemes
- Extensive training both internally and externally
- Worldwide career opportunities within Marriott hotels
- Heavily discounted associate room rates for you & friends and family
- Professional learning and development opportunities
- Free meals on duty and free uniform
- Free car parking
- Annual parties, Christmas lunches, Summer BBQ's and Easter celebrations
- Play Golf for free and preferential rates for family & friends
- Pension scheme
- Competitive car lease schemes
- Cycle to work scheme

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

**Marriott Hotels**, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details.