Head of Business

3 weeks ago


StokeonTrent, United Kingdom BYD Full time

**The opportunity**:
We're recruiting a Head of Business at our brand new BYD/Motor Match Dealership in Stoke on Trent

As a Head of Business for Swansway you will have ultimate responsibility for the overall performance of the dealership. With Sales and Aftersales reporting into this role you will drive the strategy and drive a result from these areas. You will be a hands on leader supporting the dealership with day-day running which will include; buying, marketing, stock-turn and gross profit.

You will lead the dealership to success with the support of your management team, which includes Sales and Aftersales Managers. You will be driving sales of both vehicle sales and retail work through our workshop. It is important that you are a hands-on leader fully aware of everything that is happening in your business, including; sales, aftersales, finance penetration, CSI and Audi balance score cards.

You will be heavily involved in stock, purchasing, pricing, marketing, presentation and of course ensuring that our customers receive the excellent service that they have come to expect. For this role, you will need to be process driven; it is important to ensure that process across all areas of your business are adhered to which will ensure we remain FCA compliant.

Day to day, you will be on the shop floor, interacting with your colleagues and driving results with your strong leadership experience and ability to motivate. Ensuring a strong working relationship with our brand partners is key in this role.

This role offers autonomy to shape your own dealership and run the business as if it was your own. You should be comfortable with managing change when needed and introducing new ways of working as you deem appropriate.

**More about the role**:

- Operational dealership management
- Ensuring customer satisfaction metrics are hit
- Working closely with group functions such as; Finance & Insurance, HR and Customer Contact
- Daily performance reporting
- Develop marketing plans
- People management including; performance management and recruitment
- Monthly understanding of P&L accounts
- Hands on stock buying
- Setting of targets across the dealership
- Execution of marketing plans/promotions
- Attend weekly sales meetings with Swansway Directors

**More about you**:

- Hands-on in your approach and be able to buy stock, market and sell stock.
- You should be well versed with writing budgets and be able to easily interpret monthly and annual P&L accounts.
- A people leader you will have extensive experience of managing a sales and service team within the motor industry.
- You should be a high achiever in the motor industry.
- Entrepreneurial in nature driven by success.
- Open and honest communicator that lives the Swansway values.

**A bit more about the family**:
Founded in 2003 by Michael Smyth and his three sons, David, Peter and John, Swansway has grown from five motor dealerships in Cheshire and the West Midlands to the 20 dealerships we have today. From Birmingham in the South to Carlisle in the North we partner with eleven brands including; Audi, Volkswagen, Land Rover, Honda and many more.

We’re expanding our own-brand, Motor Match our used sites, and we don’t stop at dealerships; we operate four Volkswagen Group Trade Part Centres, an Accident Repair Centre, a Group Fleet Sales Centre and an eBay shop re-cycling obsolete parts. All this is supported by our Head Office in Crewe.

But, it’s not what we do that makes us the company we are, it’s how we do it; it’s our family heritage that sets us apart, with the Smyth family playing a hands-on role in the day-to-day running of the business; we genuinely care about our customers and our Swansway family and that makes us a great place to work. We live by our caring, honest and proud values which is why our long service boards are brimming with names who’ve been with us five, ten and fifteen years

**Benefits of working for Swansway Group**:

- Holidays that increase with length of service
- Your Birthday off
- Company Pension Scheme
- Death in Service Benefit
- Long service recognition
- Annual flu jab
- Discounts on products and services that extend to your family and friends
- Cycle to work scheme
- Employee recruitment referral payments
- Employee assistance programme and counselling service
- Occupational health services
- Flexible working patterns
- Car Benefit Scheme for employee or family



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