Clinical Administrator
4 weeks ago
We have an exciting opportunity for someone to join the Clinical Administration Team, responsible for the day to day running of the surgery and first point of contact for patients and visitors.
The duties of the Clinical Administrator role include (but are not restricted to):
- Providing an effective and efficient reception service to patients and any other visitors to the practice.
- Booking appointments and dealing with other general patient enquiries, face to face and via the telephone.
- Answering incoming phone calls, dealing with patient queries, providing care navigation advice where appropriate and taking messages, ensuring accuracy of detail and prompt delivery.
- Completing other administration work, e.g. chasing hospital results/appointments.
**Job Types**: Part-time, Permanent
Rota: to be confirmed
**Salary**: Currently under review
Application question(s):
- Staff employed by the surgery are expected to be registered as patients at other GP practices to avoid an employer / doctor / patient conflict of interest. Successful applicants currently registered as a patient with Stow Surgery will be asked to register at another practice when employment begins.
**Job Types**: Part-time, Permanent
Part-time hours: 28.75 per week
**Salary**: From £10.50 per hour
**Benefits**:
- Company pension
- Cycle to work scheme
- On-site parking
Schedule:
- Monday to Friday
COVID-19 considerations:
Ability to commute/relocate:
- Cheltenham, GL54 1AX: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Administrative: 1 year (preferred)
Work Location: One location
Application deadline: 30/04/2023
Reference ID: CliAdminPTApril2023
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