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Commercial Operations Coordinator

4 months ago

Brighton, United Kingdom Cloud9 Insight Limited Full time

_**Strictly no agencies**_
- This role requires a minimum of 4 days per week working from the Brighton office. _

**Job Purpose**:
To provide comprehensive support to our Executive team, partnering and sales teams on a wide range of coordinating, reporting, research and administrative tasks. You will be expected to proactively work with key stakeholders to coordinate, oversee and complete planned and ad hoc administrative procedures across the business in a timely manner.

The Commercial Operations Coordinator will play a crucial role in ensuring the smooth and efficient functioning of our day-to -day sales and partnering operation. You will have a can-do attitude with high and consistent levels of positive energy. You will be highly organised, enjoying organising others with great attention to detail. In this role you will be highly dependable and trusted to be one step ahead to ensure others are efficient in use of their time and the business can scale and achieve its growth targets through optimised use of resources and continuous improvement in processes.

**Role Responsibilities**:

- Proactively manage and organise office operations, including document preparation, spreadsheets and presentations for the sales, partnering and Executive teams.
- Support day-to-day HR responsibilities such as supporting recruitment activities, updating sickness records and approving holidays for the commercial teams.
- Support identification of target partners and clients.
- Assist in the creation, maintenance and improvement of standard operating procedures (SOPs) to enhance operational efficiency.
- Work closely with various departments to streamline workflow processes.
- Maintain accurate and up-to-date records, databases, and create and disseminate reports for all areas of the business as required including sales pipeline and forecasts.
- Assist in data analysis to identify trends and areas for improvement.
- Manage internal projects from time to time as required through to completion with great communication on progress and completion as well as risks and barriers.
- Support Finance department as required from time to time.
- Collaborate with cross-functional teams to address operational challenges and implement improvements.
- Support scheduling of client and partners meetings as well as follow-up if required.
- Support day to day office management including managing visitor and employee experience.

**Experience Required**:

- Previous experience in a co-ordinating and administration role
- Excellent IT skills (Microsoft Office) including creating PowerPoint presentations
- Excellent Customer Service
- Ability to thrive in a scaling environment
- Outstanding organisational and time management skills
- Great attention to detail
- Ability to work without direct supervision
- Excellent standard of spoken and written English is essential
- Flexible and willing to take on a variety of tasks to go above and beyond

**Job Types**: Full-time, Permanent

**Salary**: From £25,000.00 per year

**Benefits**:

- Additional leave
- Bereavement leave
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Private medical insurance
- Referral programme
- Sick pay
- Transport links
- Work from home

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Brighton: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Can you speak and write English at a native level?

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Administrative: 1 year (preferred)

**Language**:

- English (required)

**Location**:

- Brighton (required)

Work Location: Hybrid remote in Brighton

Reference ID: Operations Coordinator
Expected start date: 01/04/2024