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Customer Advisor
8 months ago
**Overview**:
We are seeking a highly motivated, mature, friendly and customer-oriented individual to join our team as a Sales Advisor. As a Sales Advisor, you will be responsible for providing exceptional service and building strong relationships with our customers. This is a great opportunity for someone who loves fashion, and styling outfits and has a passion for delivering outstanding customer experiences.
This position requires you to be flexible to suit the needs of the business. You will be working anything from 30-40 hours per week. Your working week will be Monday - Saturday, we don't trade late nights or Sundays except at Christmas time. You will have rotational Saturdays off, a very rare luxury in retail.
**Responsibilities**:
- Serve as the main point of contact for customers, helping them with a friendly and positive attitude, striving to meet their needs
- Build and maintain strong relationships with customers, fostering trust and loyalty
- Provide expert advice and guidance on our products and services
- Collaborate with your colleagues to ensure seamless delivery of services to or customers
- Stay up-to-date with industry trends and developments to effectively advise clients
- Meet or exceed sales targets and contribute to the overall growth of the business
**Experience**:
- Previous experience in a customer service or sales role is preferred
- Strong interpersonal skills with the ability to build rapport with clients
- Excellent communication skills, both verbal and written
- Proven ability to work effectively in a team environment
- Detail-oriented with strong organizational skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Proficient in using POS software or similar tools
If you are passionate about delivering exceptional customer service, have excellent communication skills, and thrive in a dynamic environment, we would love to hear from you.
Join our small and friendly team as a Sales Advisor today and fulfil your love of all things fashion
Pay: From £11.44 per hour
Expected hours: 30 - 40 per week
**Benefits**:
- Store discount
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
**Experience**:
- Retail sales: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person