Medical Receptionist/administrator

4 weeks ago

Stapleford, United Kingdom The Linden Medical Group Full time

**Job summary**

The Linden Medical Group is seeking to further expand our fabulous reception/administration team.

We are looking to recruit an experienced, efficient, enthusiastic, highly motivated, flexible and well organised Medical Receptionist/Administrator.

The working hours are between 20 -30 hours per week.

This is an extremely busy role which requires hard work, the ability to multi task, to deal with multiple different demands on your time, a good sense of humour, the ability to fit in with an established, friendly, team, the ability to prioritise to ensure all tasks are completed in a timely manner, excellent customer service skills and a smart, professional appearance.

The working pattern will be shifts. The shifts will be discussed and confirmed with the successful applicant at the job offer stage.

We would be happy to hear from applicants who wish to work AM shifts, PM shifts or full days within the weekly range of hours offered.

Previous experience would be advantageous but not essential as full training will be given.

Main duties of the job
- Excellent customer service skills.
- The ability to empathise.
- Be sensitive to the needs of others.
- Who are adept at problem-solving.
- Excellent attention to detail.
- The ability to prioritise daily work to ensure all tasks are completed in a timely fashion.
- The ability to integrate into an established team.
- Good Sense of humour.
- Positive attitude.
- Good Telephone manner

In return we can offer a position within a very friendly Practice and pleasant working conditions. We actively look to encourage training for staff which, in turn, gives variety to the role.

Salary is dependent on experience and is reviewed at the end of the probationary period and annually thereafter.

**About us**

The Linden Medical Group is a very busy, friendly, dynamic and supportive practice comprising of 4 GP partners & 1 salaried GP who are supported by a Practice Manager, Practice Supervisor, Triage nurse, 2 Practice Nurses, Healthcare Assistant and a team of Medical Secretaries, Administrators/Receptionists.

We are a training practice and frequently have medical students working with us. We also have the support of attached staff comprising of a Physiotherapist, Clinical Pharmacists, Social Prescriber & Mental Health Practitioner.

**JOB DESCRIPTION**

**JOB TITLE: MEDICAL RECEPTIONIST/ADMINISTRATOR**

**REPORTS TO: PRACTICE SUPERVISOR**

**ACCOUNTABLE TO: PRACTICE MANAGER**

**Job Summary**:
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. Additional responsibilities include maintaining paper and computerised records, ordering supplies and typing of letters when other members of staff are away.

Duties and Responsibilities:
Responding to queries in accordance with practice procedures and undertaking administrative support to the GPs, Nurses and HCAs.
- To undertake a variety of administrative duties to assist in the smooth running of the practice

Answer telephones in an appropriate and timely manner

Act as an initial contact for patients on the reception desk

Any other delegated duties considered appropriate to the post

**Employer name**
The Linden Medical Group
Address
Stapleford Care Centre

Church Street

Nottingham

NG9 8DA

Employer's website

**Job Types**: Full-time, Part-time
Part-time hours: 20-30 per week

**Salary**: From £10.44 per hour

**Benefits**:

- Company pension
- Free flu jabs
- Sick pay
- Store discount

Work Location: In person

Reference ID: CSNOV2023

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