Shift Manager-2

7 months ago

Solihull, United Kingdom Dematic Ltd. Full time

Logistics Is Our Business. People Are Our Passion

Dematic didn't become an intralogistics innovator overnight. It happened thanks to the drive, creative thinking, and dedication of our team members.

Dematic is a global engineering company that designs, builds, & life cycle supports logistics solutions that optimize material & information flow—from receiving to shipping, within the four walls of the factory, warehouse, or distribution centre.

When you join our team, you will be empowered to think big and take charge of your career; allowing you to shape your future as you tackle some of the toughest technical and logístical challenges around. We need your tech savvy and innovative approach to help us continue to transform the industry with world-class, leading-edge solutions.

**What we offer**:
**Career Development
**Competitive Compensation and Benefits
**Pay Transparency
**Global Opportunities**

“Dematic is proud to provide equal employment opportunities to all employees and applicants. Dematic prohibits discrimination and harassment of any type without regard to race, religion or belief, age, sex, national or ethnic origin, disability status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.”

**Tasks and Qualifications**:
Working for a globally recognised customer the role demands the dedication and professionalism Dematic Customer Services is synonymous for in the industry. As a Shift Manager you will be...

**_Mak _**_ing _**_your _**_impact _**
- To Managing the shift team in day-to-day activities.
- To lead from the front and manage customer expectations
- To maintain, repair and support the equipment detailed within the agreed Dematic scope of contract on the Customers site.
- Primarily ensuring delivery to both Dematic and the Customer’s expectations with the aim of achieving KPI targets at all times.
- Undertake AMHE equipment servicing in accordance with the quality standards and time schedules as set out in the equipment manuals
- To undertake scheduled repairs in accordance with the manufacturers recommendations and industry standard practices
- Diagnosis of Mechanical / Electrical / Electronic / PLC / PC faults and subsequent repairs
- Prioritise system faults
- Compliance with Health & Safety legislation at all times
- Ensure quality of output at all times
- To accurately record all work undertaken
- Involvement in continuous improvement and enhancement opportunities
- Maintain product flow at all times
- Ensure on-site spares are kept to optimum levels
- Represent the company in a professional manner at all times and maintain customer relations
- Adherence to the Quality processes and procedures as set out by the company
- Fully interact with the customer in day to day activities
- To fully embrace and ensure delivery of key staff processes:

- Team and individual attendance
- Staff discipline
- Staff development identified through Staff Dialogue (appraisal)
- Monitor and steer third party support contracts to ensure delivery of key service KPI’s
- Fully interact with other engineering team leaders to ensure consistency across shifts and best practice is shared
- Be a path of escalation and control during breakdown situations

**_Contributing _**_to the team _**
- ONC in Electrical / Mechanical Engineering
- IOSH working safely (desirable)
- Experience in previously managing a team (desirable)
- Foundation qualifications in people management (desirable)
- Recognised Engineering Apprenticeship
- A working understanding of Mechanical, Electrical & Electronic technical manuals & drawings
- Basic understanding of control systems and problem solving techniques
- Basic understanding of PLC equipment
- Working at height experience and willingness
- Previous experience of working with various conveyor systems
- Good level of PC literacy
- Understanding of pre-preventive maintenance (PPM) schedules
- Working knowledge of FEM and BS standards governing the automated warehouse industry
- Have a continuous improvement mentality

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