Digital Operations Provisioning Officer

5 months ago


Port Talbot, United Kingdom Swansea Bay University Health Board Full time

**Proactive Support**: Provide proactive support to colleagues involved in IT hardware provisioning. Address queries and concerns promptly, ensuring a positive experience for end-users. Coordination of Deliveries: Coordinate the delivery of IT hardware Technical Troubleshooting: Perform technical troubleshooting for both hardware and software issues. Workload Management: Collaborate with team members to ensure a cohesive and efficient workflow within the Digital Provisioning Team.

**Team Collaboration**: Work collaboratively as part of a team, fostering a positive and supportive working environment. Communicate effectively with team members and escalate issues to the Line Manager when necessary. Qualifications and Skills: Sufficient knowledge of computer hardware to support fault diagnosis to component level. Requires an up-to-date understanding and working knowledge of Microsoft Operating Systems (Windows 10/11) Effective communication skills.



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