Aftersales Advisor

2 months ago


Plymouth, United Kingdom Triumph Plymouth Full time

A fantastic opportunity has arisen at our Plymouth based Triumph Plymouth for an Aftersales Advisor. You will play a crucial role in driving the business forward. Friendly and professional, you will be the first point of contact visiting customers and, as such, you'll be an important ambassador for the dealership.

**Job Type / Category**

Your duties will include:

- Dealing with customer requirements for service and motorcycle repairs in an efficient and courteous manner, to ensure a high standard of customer satisfaction;
- You will assist in achieving Sales & Financial target for parts, and merchandise with defined operating and financial guidelines.
- You will be responsible for ordering and maintaining merchandise stock levels as well as managing and updating our online shop, including the prompt dispatch of merchandise sold online.
- You will also be responsible for updating and maintaining dealership News and Events.
- You will contribute to the development of plans, policies and procedures as required to ensure the achievement of all parts tasks in an efficient and timely manner

**Required Education, Skills and Qualifications**

Previous motorcycle experience is essential, particularly in a Parts Advisor, Service Advisor or Aftersales Advisor capacity.

**Benefits**

In return we are offering a competitive basic salary and bonus/commission scheme as well as on-going career development opportunities in a really friendly dealership with great career prospects

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£25,000.00 per year

**Benefits**:

- Employee discount
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme

**Experience**:

- Aftersales: 1 year (required)

Work Location: In person


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