Trades Assistant
5 months ago
**About The Plumbline**: The Plumbline is a rapidly expanding business known for our commitment to providing top-notch plumbing and heating products and exceptional customer service. We are looking for an enthusiastic and motivated individual to join our team as a part-time Plumbing and Heating Trade Counter Sales Advisor at our Newtown Branch.
As a Plumbing and Heating Trade Counter Sales Advisor, you will play a key role in delivering excellent customer service, advising on product specifications, and generating sales. This role is perfect for someone with a passion for customer service and an interest in plumbing and heating products. Weekend role, with option of additional hours in week available to cover absence.
**Key Responsibilities**:
- Serve customers politely and professionally at all times.
- Provide accurate and professional advice on products, including specifications, pricing, and availability.
- Generate new customers and sales leads.
- Respond to sales enquiries and convert them into new orders.
- Maintain and develop relationships with existing and new customers.
- Contact suppliers and ensure smooth deliveries, following company procedures and checking incoming goods against delivery notes.
- Store stock safely and ensure that the store is tidy and well-presented.
**Qualifications and Skills**:
- Ideally, from a merchant or trade background with existing knowledge of plumbing and heating, or the willingness and aptitude to learn.
- Excellent communication skills and a high standard of customer care.
- Ability to work well both independently and as part of a team.
- Enthusiastic, confident, and highly motivated with a "can-do" attitude.
- Flexible and able to stay calm under pressure.
- Good literacy, numeracy, and IT skills.
**Working Hours**:
- Saturday: 7:30 AM - 4:00 PM
- Sunday: 10:00 AM - 4:00 PM
**Benefits**:
- Company pension
- Employee discount
- On-site parking
- Store discount
**Experience**:
- Plumbing: 1 year (preferred)
- Customer service: 1 year (preferred)
**Licence/Certification**:
- Driving Licence (preferred
**Job Type**: Part-time
Pay: £13.14 per hour
**Benefits**:
- Company pension
- Employee discount
- Free parking
- Life insurance
- Store discount
Schedule:
- Every weekend
- Weekends only
**Experience**:
- Plumbing: 1 year (preferred)
- Customer Service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Reference ID: ML/CE
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