Trades Assistant

7 months ago


Newtown, United Kingdom The Plumbline Full time

**About The Plumbline**: The Plumbline is a rapidly expanding business known for our commitment to providing top-notch plumbing and heating products and exceptional customer service. We are looking for an enthusiastic and motivated individual to join our team as a part-time Plumbing and Heating Trade Counter Sales Advisor at our Newtown Branch.

As a Plumbing and Heating Trade Counter Sales Advisor, you will play a key role in delivering excellent customer service, advising on product specifications, and generating sales. This role is perfect for someone with a passion for customer service and an interest in plumbing and heating products. Weekend role, with option of additional hours in week available to cover absence.

**Key Responsibilities**:

- Serve customers politely and professionally at all times.
- Provide accurate and professional advice on products, including specifications, pricing, and availability.
- Generate new customers and sales leads.
- Respond to sales enquiries and convert them into new orders.
- Maintain and develop relationships with existing and new customers.
- Contact suppliers and ensure smooth deliveries, following company procedures and checking incoming goods against delivery notes.
- Store stock safely and ensure that the store is tidy and well-presented.

**Qualifications and Skills**:

- Ideally, from a merchant or trade background with existing knowledge of plumbing and heating, or the willingness and aptitude to learn.
- Excellent communication skills and a high standard of customer care.
- Ability to work well both independently and as part of a team.
- Enthusiastic, confident, and highly motivated with a "can-do" attitude.
- Flexible and able to stay calm under pressure.
- Good literacy, numeracy, and IT skills.

**Working Hours**:

- Saturday: 7:30 AM - 4:00 PM
- Sunday: 10:00 AM - 4:00 PM

**Benefits**:

- Company pension
- Employee discount
- On-site parking
- Store discount

**Experience**:

- Plumbing: 1 year (preferred)
- Customer service: 1 year (preferred)

**Licence/Certification**:

- Driving Licence (preferred

**Job Type**: Part-time

Pay: £13.14 per hour

**Benefits**:

- Company pension
- Employee discount
- Free parking
- Life insurance
- Store discount

Schedule:

- Every weekend
- Weekends only

**Experience**:

- Plumbing: 1 year (preferred)
- Customer Service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: ML/CE



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