Mortgage & Protection Administrator

2 days ago


Epping, United Kingdom Michael Boyd & Partners Ltd Full time

**My client, a growing Mortgage Brokers near Loughton, Essex is looking to recruit a Mortgage & Protection Administrator on a full time, permanent basis. This role may require you to work from 2 different offices, plus one day from home.**

**Responsibilities**:

- Supporting brokers with administration and case management
- Complete quality checks on documents to ensure the highest standards of accuracy
- Speaking to clients over the phone, building a strong rapport and a relationship to ensure good customer service
- Inputting cases onto the database including scanning documents, cross checking information and ensuring details are correct.
- Ensure queries from clients and lenders are highlighted with the adviser
- Supporting other administrators and brokers when required.

**Skills/Qualifications**
- At least 1 - 2 years’ experience in Mortgage Administration.
- Accuracy and high attention to detail
- Strong written and verbal communication skills
- A positive and confident attitude
- Strong interpersonal skills
- Flexibility and enthusiasm
- Ability to adapt to change quickly to changing situations
- Organised with excellent time-keeping
- Project management abilities
- Ability to think outside the box


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