Team Clerk/admin X2

3 weeks ago

Cardiff, United Kingdom Cleantech People Full time

**What's involved with this role**:
**Reference no: Cardiff RQ1207221**

**Enhanced DBS disclosure is listed as a requirement for this role**

**Office based between various locations with possibly some hybrid working available after full training completed**

The purpose of this role is to work across the Children’s Services Social Work Teams. The role will be office based between various locations with possibly some hybrid working available after full training is completed. To work closely with Social Workers/ Personal Adviser Teams and managers across the service, to support and assist them in the improvement of service delivery. To provide administrative support and Reception duties.

Key Responsibilities:

- Administrative support and reception duties (both face-to-face and over the phone).
- Data processing.
- Maintaining and updating computerised databases.
- Organise / maintain diaries.
- Support to meetings.
- General operational support to the team.
- Cash handling as required
- Collating various information to strict legal deadlines.

**To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.**

**_If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity._**

**Other “Essential Requirements” - Please check to ensure that your CV addresses the following items**:
**Experience**:

- Minimum of 12 months recent experience in a similar role or context and ideally within a public sector organisation.

**Skills & Abilities**:

- Excellent customer care skills.
- Clear verbal and written communication skills.
- Proven keyboard and database skills.
- Excellent telephone skills, and the ability to produce accurate high quality work, alongside proven organisational skills.
- Able to use initiative, be able to work under pressure in a busy environment, and be committed to provide the best service possible to those requiring support.
- Have a non-judgemental approach to people who are accessing services and must be willing to work flexibly as part of a team to meet changing service needs - which may include working from other bases.
- Ability to use Welsh in the workplace would be desirable.
- Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).

Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

SC **Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

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