Adviser Servicing Technician

2 weeks ago

Newcastle Upon Tyne, United Kingdom Quilter Business Services Full time

**What the hiring manager says**:
This really is an exciting time to join Quilter UK Client Services. We have a range of roles requiring such a diverse spectrum of talent. No formal qualifications needed as we give full on the job training.
Each role plays a significant part in our wider contribution to Quilter’s success - what a great way to start or continue your journey with a career in Financial Services
- HR Business Partner

**About the role**

**Level**: 2

**Department**: Platform - Adviser Servicing

**Location**: Newcastle, Riverside

**Contract type**: Permanent - Hybrid working

As an Adviser Servicing Technician, your role within Quilter is to provide a high quality and efficient administration service to our advisers within the Quilter Investment Platform.

Emphasising on delivering the right outcomes for our clients/advisers in accordance with service level agreements (SLA’s) and regulations.

You will be working to a high degree of accuracy, meeting deadlines, and proactively supporting the team and the wider departments results. Providing an excellent service to both internal & external customers.

You will be encouraged to participate within a continuous improvement culture, through sharing your ideas and recommending suggestions for improvement to processes.

**About you**

Applications from people with diverse backgrounds enables our inclusive organisation to thrive. If you feel you don't match our job description exactly, why not take a chance on yourself and apply? You could be exactly what this role needs.

To be successful in this role you will ideally have previous experience in an administration role along with being able to demonstrate dealing with external client’s and or customers.

Experience in Financial services would be beneficial, however not necessary.

You will need to be a confident user of Microsoft Outlook and Excel, comfortable working as a team and independently.
- Our purpose is to help the generations today and tomorrow to prosper. That means we must guide people through the complexity of planning for their future, with the right financial advice and investment solutions, so that they can have more secure financialfutures._
- In this ever-changing world, we see that our role in society has never been more meaningful, and we are committed to using our expertise and care to guide our customers through these challenging and unprecedented times._
- Our impressive talents and capabilities set us apart, but our unwavering commitment to our customers is what defines us. We truly believe that we have all the ingredients to be the very best in our industry, and we want great people with the care andcreativity that we need, to help us get there._
- We are passionate about building an inclusive culture where everyone’s contribution is valued, and our people can thrive. No matter what your role is or where you sit, your voice will matter. We hope you like what you hear and are interested in learningmore about joining us._

**Core Benefits**

Holiday: 26 days

Quilter Incentive Scheme: All employees are eligible to participate in our incentive scheme, based on the company's performance and their contribution to it

Pension Scheme: 10% non-contributory company pension scheme that can be boosted through personal contributions

Private Medical Insurance: Single cover as standard, cover can be increased at your own cost

Life Assurance: 4x your salary, cover can be increased at your own cost

Income Protection: 75% of salary payable after 26 weeks of absence

**In addition to our core benefits we offer a range of flexible benefits that you can choose from and pay for conveniently via a salary deduction.

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