Front of House Staff
7 months ago
**Please **NOTE** the job is based at **Killin scotland FK21** not Glasgow**
** You will be required to live-in as accommodation will be provided**
**Your rate of pay and hours of work.**
As a new member of this beautiful hotel’s Front of House team, you will enjoy excellent live-in accommodation as well as a salary of up to £11 - £13.50 per hour depending on experience, with holiday pay accrued on top and a shift pattern of 5 days over 7 days of 40hrs a week.
**Responsibilities in your new role**
Your key responsibilities will be to greet customers in a polite and professional manner as well as prepare, clean, and set the tables before and after use. You will provide excellent customer service when welcoming visitors and by presenting customers with the menu and available drinks. Throughout your shift, you will attend to the tables and ensure the customers are satisfied with the service. As part of the Waiting Staff team, you will also assist with customer queries and work closely with other teams within the venue, such as kitchen staff.
**Your personality, experience, and qualifications**
As part of the Waiting Staff team, being prepared to deliver an exceptional customer service experience on a consistent basis is essential. You should also be comfortable with talking to guests in a friendly, professional, and welcoming manner. If you have a passion for hospitality and the ability to work well within a team as well as independently this could be the role for you. A minimum of 1 year of previous hospitality or customer service experience is essential, but the right attitude is also what really counts.
In addition, you will be required to have a bar/personal license, which we can provide if you do not already have one.
**Job Types**: Full-time, Permanent
**Salary**: £11.00-£13.50 per hour
**Benefits**:
- Company car
- Company events
- Company pension
Schedule:
- 12 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekend availability
Ability to commute/relocate:
- Stirling: reliably commute or plan to relocate before starting work (required)
**Experience**:
- front of house: 1 year (preferred)
- Hospitality: 1 year (required)
- Customer service: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Reference ID: FrontofHouse14/04/23
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