Mobile Retail Relief Officer

6 months ago

Durham, United Kingdom Amberstone Security Full time

Amberstone Security is a dynamic and forward-thinking company who prides itself on the quality of its staff and the service they provide. Each year we are audited under the ACS (Approved Contractor Scheme) assessment and remain within the top ACS approved security companies within the UK.

**An exciting new career opportunity for Retail Security Officers in Mobile Relief Security Officers working in partnership with one of the largest retail companies, Tesco**

**Location**:Durham with travel as far as Consett and Darlington

**Hours**: Flexible due to being relief but will be a minimum of 40

**Shift Pattern**:Fully Flexible

**Hourly Rate**:£14.25 Per Hour

**Please note that this position does not include paid breaks**

**Main Responsibilities**

We believe that the best approach to deterring criminal activity is to understand the vulnerabilities and risk of each location, and bespoke our approach to effectively reduce risk. As a Retail Security Officer, you will be required to provide a visible deterrence, respond to incidents, complete incident reports and collaborate with the local authorities.

You will be expected to carry out all guarding responsibilities whilst in store, such as;
- Patrolling the shop floor and deterring criminal activity
- Assess and identify vulnerabilities, and work proactively to minimise risk
- Liaising with management and local authorities when applicable
- Manage vulnerable persons with empathy to not cause distress
- Completing colleague and contractor searches when required in line with customer company policy
- Digitally report incidents and use tablets/phones for daily activity planning
- Detailed and Legible incident reporting to assist the Client and Local Authorities

**The Person**

To be an effective Security Officer, you will need to be a confident communicator as you will be required to provide detailed verbal and written accounts of criminal activity. You will need to be welcoming and patient with customers, and able to handle conflict in a professional manner.

**Required Experience and Qualification**

Benefits of working with Amberstone Guarding:

- SIA Licence Renewal
- Auto enrolment pension scheme
- Investment into training
- Perkbox incentive scheme which includes discounts and an employee assistance programme
- Company uniform provided

Applicants must be able to provide a full 5-year checkable work or back to school history. Should you be selected to attend an interview, please ensure you bring your right to work documents and a recent proof of address.

**Equality & Diversity**

ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities.

ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management.

**Responsibilities & Requirements**

Job descriptions should be reviewed on a regular basis. Any changes should be made and agreed between you and your manager.

The above information is not exhaustive, and you are required to undertake such duties as may reasonably be required within the scope of the position and your capabilities.

All employees are required to act professionally, co-operatively and flexibly in line with the requirements of the position.

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