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Retail Bakery Assistant

4 months ago

Kingston upon Hull, United Kingdom Hull University Students' Union Full time

**Retail Bakery Assistant - SPAR**

**£10.**42 per hour - **Zero hours contract**

**We are looking for Retail Bakery Assistants (zero hours contract) to work in SPAR - our students' shop on campus of University of Hull. **We are looking for additional staff to be part of the team throughout the next academic year (September 2023 to May 2024).**

**A little bit about us**

Hull University Students Union is a Charity, with a large trading subsidiary; our primary purposes are:

- Advancement of education, promoting the interests and welfare of students during study and representing, supporting and advising students.
- Being the recognised representative channel between students and the University of Hull and other representative bodies.
- Providing social, cultural sporting, recreational activities, and forums for discussions and debate for the personal development of its students.

Our Trading Subsidiary provides a range of services for students including, a Supermarket, a pub, a nightclub, coffee and food outlets.

**Our Values**

**Inclusive**: We actively support Equality and Diversity we adapt our services to reflect and meet the evolving needs of our members.

**Innovative** We look to the future seeking new opportunities, collaborations and partnerships; we are imaginative, creative and progressive

**Positive** We continually work to improve your Union, we are confident, optimistic and solution focused.

**Fun** We focus on making your time at University as enjoyable as possible.

**Supportive **We listen, look out for your best interests and make sure your voice is heard.

**General duties and responsibilities**
- To prepare hot and cold bakery products following the company specification ensuring that all products are merchandised to the highest of standards when on display within the bakery counters.
- Ensure that the levels of food prepared reflect the level of business ensuring good availability but also ensuring that the wastage levels do not exceed the set limits.
- To assist with the checking off and putting away of deliveries.
- To ensure that the reduction and wastage store procedures are followed and that you follow the requirements to minimise wastage where necessary.
- To complete all opening and closing checklists ensuring that these checks are documented as per the stores procedures.
- Deliver exceptional customer service at all times and as they arise to deal with customer complaints in an efficient manner.
- To follow good stock management processes ensuring that stock is rotated and organised in the bakery and back of house areas.
- To initially report any product quality issues or complaints to the Retail Store Management Team.
- To ensure cleaning standards within the bakery are of the highest quality by following and signing off on all cleaning rotas and closing checklists.
- Ensure that the bakery equipment is maintained and clean and that any faults are reported through to the Retail Store Management Team
- Ensure that all food hygiene and health & safety legislation procedures are adhered to and that all Due Diligence checks and records are completed as documented within the local authorities safer food, better business policy.
- Adhere to all company standards of uniform, policies and procedures.
- Keep up to date with current promotions and new products ensuring that at every opportunity you are promoting these to our customers.
- To support the Retail shop team with front of house duties during quieter periods throughout the year.
- To contribute as a team player to the successful running of the bakery.
- Maintain a positive atmosphere amongst all staff and customers.
- Ensure confidentiality at all times in the handling and dissemination of information and data, and embedding and implementing GDPR across the workload.
- Carry out all duties in line with SPARs and HUSUs policies and in line with the organisations values and strategic aims.
- To attend compulsory training days and complete all on line training programmes as required.
- Carry out any other reasonable instruction asked by the Retail Management team.

**Person Specification**

**Essential**
- Previous experience of working within a fast paced food preparation environment.
- Understanding of a Students Union and the role our Retail shop plays within this environment.
- To be able to demonstrate the ability to work on your own initiative and within a team.
- To be able to demonstrate your ability to have an organised approach in your working methods.
- To be competent in your ability with literacy, numeracy, IT and communication skills.
- To be flexible in your approach to the hours of work which will include working evenings, weekends and bank holidays.
- To be eligible to work in the UK.

**Desirable**
- Basic Food Hygiene Qualification.
- To be able to work over Christmas, Easter and summer vacation periods.
- Knowledge of Health and Safety, Food Hygiene, Licensing Law and Age related products within a Retail