Senior Service Advisor
3 days ago
**Senior Service Advisor**
**Stratstone Land Rover Newport**
**Salary of £25,659 with £6,600 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services**
Are you a service advisor looking for a new and exciting challenge? Can you deliver outstanding customer care and satisfaction? Then look no further, this Senior Service Advisor role is just for you.
As a Senior Service Advisor, you will have a passion and love for customers and get a buzz from providing a great customer experience. Recent/current experience within a customer service role would be helpful, either from hospitality, retail or contact centre type environments.
It would be great if you had a passion for the automotive industry or just an interest in cars, from how great they look to what’s under the bonnet - we don’t mind
As a Senior Service Advisor, it is essential that you hold a full UK drivers’ licence.
What does the role of Senior Service Advisor involve?
- Providing estimates, booking and scheduling service/repair work
- Advise a recommended course of action and accurately invoice for work carried out
- Ensure customers are fully informed of all available extras, accessories and value products
- Be a main point of contact and offering support and guidance to customers and managing customer complaints
- Work with the aftersales team providing coaching and support to ensure an efficient and seamless experience for our customers
- Deputise for the Service Leader
What do you need to succeed as a Senior Service Advisor?
- Previous / current Service Advisor experience from within the motor industry, knowledgeable of how the department can operate efficiently and effectively, supporting service advisors, training and upskilling
- Great organisation/admin skills and experience using computer systems
- Upselling experience as well as being comfortable in fast-paced environment
- Able to maintain customer service levels whilst meeting KPI’s and deadlines
We offer fantastic development programmes for all team members who are committed and want to progress and fast track their career within an exciting and fast-paced industry. Alongside that, we have fantastic benefits including 22 days holiday and a wide variety of discounts.
**Job Types**: Full-time, Permanent
**Salary**: £25,659.00-£32,259.00 per year
Supplemental pay types:
- Bonus scheme
-
Service Advisor
3 days ago
Newport, United Kingdom Lockleaze Service Station Full timeService Advisor Position Main Responsibilities: Listening and documenting customers’ car problems and passing the information to the technicians Consulting with technicians about repairs and possible alternatives to expensive work Answering questions about service outcomes (after consulting with the technician if necessary) Liaising with customers and...
-
Customer Service Advisor
7 months ago
Newport, United Kingdom Crown Commercial Service Full time**Details**: **Reference number**: - 328367**Salary**: - £24,465- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer**Contract type**: - Permanent**Type of role**: - Contact Centre**Working pattern**: - Flexible working, Full-time**Number of jobs available**: - 1Contents Location About the...
-
Customer Service Advisor
2 days ago
Newport, United Kingdom Crown Commercial Service Full time**Details**: **Reference number**: - 273407**Salary**: - £20,741 - £22,382**Job grade**: - Administrative Officer**Contract type**: - Fixed Term**Length of employment**: - 12 months**Type of role**: - Administration / Corporate Support - Contact Centre**Working pattern**: - Flexible working, Full-time**Number of jobs available**: -...
-
Service Advisor
4 weeks ago
Newport, United Kingdom Auto Skills UK Full timeService Advisor Basic Salary - £27,000 + Bonus Location - Newport Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to...
-
Service Advisor
4 weeks ago
Newport, United Kingdom CV-Library Full timeService Advisor Basic Salary - £27,000 + Bonus Location - Newport Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements...
-
Service Advisor
2 days ago
Newport, United Kingdom Auto Skills UK Full timeService Advisor Basic Salary - £27,000 + Bonus Location - Newport Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to...
-
Service Advisor
2 weeks ago
Newport, United Kingdom Auto Skills UK Full timeService Advisor Basic Salary - £27,000 + Bonus Location - Newport Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the...
-
Service Advisor
18 hours ago
Newport, United Kingdom Holt Automotive Recruitment Full time**Our client, a main volume brand dealership in Newport Gwent is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team.** **The Service Advisor role comes with a competitive salary of £24,000 - £26,000 basic + £30,000 OTE with an excellent benefits package.** - Brand training and progression provided! -...
-
Service Advisor
17 hours ago
Newport, United Kingdom Mikkelson Automotive Recruitment Full timeSERVICE ADVISOR Basic up to £28k OTE £35k One of the UK’s leading independent Franchise Dealership Networks is seeking a Service Advisor of the highest calibre to join their busy Service department at their Dealership in Newport. This is a superb opportunity to the right person who is able to demonstrate an aptitude to learn and a keenness to develop a...
-
Senior Customer Service Advisor
7 months ago
Newport, United Kingdom Barclays Full time**Senior Customer Service Advisor** **Location Newport, Isle of Wight** **Salary - £26,500 per annum plus excellent benefits including: Private Medical Care including GP services, Life assurance covering x8 times basic salary, Pension Contribution up to 12%, 25 days holiday allowance plus bank holidays, with the option of buying or selling 5 days per year,...
-
Service Advisor
3 days ago
Newport, United Kingdom Perfect Placement Automotive Recruitment Full time**Service Advisor required in Newport.** - Up to £23,000 annual starting salary with £31,000 on-target-earnings and an optional company car - Monday to Friday cover shifts from 8:00am to 6:00pm, with 1 in 4 Saturday mornings 8:00am - 12:30pm - Fantastic career development prospects with an industry leading premium brand and a nationwide company operating...
-
Service Advisor
7 months ago
Newport, United Kingdom Evans Halshaw Vauxhall Full time**Service Advisor** **Evans Halshaw Vauxhall Newport** **Competitive Salary with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...
-
Service Advisor
3 days ago
Newport, United Kingdom Pendragon Full time**Service Advisor** **Stratstone Jaguar Land Rover Newport** **Salary of £23,218 with £6,600 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as...
-
Senior Sustainability Advisor
2 days ago
Newport, Newport, United Kingdom Metropolitan Water District of Southern California Full timeSenior Sustainability Advisor Needed for Energy and Water Team!About the Opportunity:We are looking for a highly skilled Senior Sustainability Advisor to join our team in Wales. You will play a vital role in helping us improve the UK's energy and water infrastructure.Your Key Responsibilities:• Identify and mitigate environmental risks associated with...
-
UK Customer Services Advisor
1 week ago
Newport, Newport, United Kingdom Brook Street UK Full timeJob Overview:We are looking for a motivated and experienced Customer Services Advisor to join our team. As a Customer Services Advisor, you will be responsible for handling customer inquiries and resolving issues in a professional manner.Key Duties:Handle customer inquiries via phone, email, or chatProvide exceptional customer service and supportResponsible...
-
Service Advisor
5 days ago
Newport, United Kingdom Sytner Group Full time**About the role** Do you currently work in customer service? Then this is the role for you! We’re looking for a Service Advisor to join our team at BMW Newport. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop.You will inform and consult on vehicle servicing, and keep...
-
Service Advisor
6 months ago
Newport, United Kingdom Sytner Group Full time**About the role** We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner BMW Newport. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at...
-
Service Advisor
6 months ago
Newport, United Kingdom Sytner Group Full time**About the role** We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Newport. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every...
-
Customer Service Advisor
7 months ago
Newport, United Kingdom Olleco Full time**Customer Service Advisor** **Newport NP19 4PL** **£23,400 basic per annum (up to £4k bonus plus uncapped commission structure) - Benefits include Pension, BUPA Medical Cash Plan, Life Assurance, 22 Days Holiday (rising with service), Enhanced Maternity / Paternity pay after qualifying service.** We are recruiting for an office based Customer Service...
-
Customer Service Advisor
7 months ago
Newport, United Kingdom Olleco Full time**Customer Service Advisor** **Newport, NP19 4PL** **£24,752 basic per annum (up to £4k bonus plus uncapped commission structure) - Benefits include Pension, BUPA Medical Cash Plan, Life Assurance, 22 Days’ Holiday (rising with service), Enhanced Maternity / Paternity pay after qualifying service.** We are recruiting for an office based Customer...