Administrator

1 week ago


Bristol, United Kingdom Solutions-Facilities Management Full time

**Job description**

Core duties and responsibilities are:
As a key member of the operational support team for the company’s south region, the job holder will provide support to our operational cleaning service delivery teams, managing administrative processes from job enquiry to scheduling in order to enable timely and accurate invoicing.

You will build relationships with both external and internal stakeholders including customers, suppliers, sub-contractors, operations, finance, business development, HR and SHEQ in order to drive customer service excellence.
- Provide general administrative support including the completion of KPI reports (internal and external), maintenance of site files, hotel bookings, job completions notes and organising permits to work.
- Set up all existing and new projects on the company’s systems.
- Liaise with customers for general enquiries, complaints and work scheduling.
- Manage and operate specific customers’ portals.
- Operate the company’s purchase order process.
- Operate the company’s timesheet process.
- Manage holidays for all office based and site based colleagues.
- Must be able to priorities work.
- Act as the primary point of contact for all enquiries made to the office.
- Proven track record of delivering great customer service and administration skills
- Strong systems experience, including customer portals
- Pro-active, with a continuous improvement mind-set and attention to detail
- Excellent time keeping and diary management
- You will have worked in a similar role ideally in the facilities management sector

**Salary**: £12.50 p/h - Negotiable depending on experience

**Benefits**:

- Company pension
- Flexible schedule
- On-site parking
- Employee Assistance Programme
- 20 Days Holiday + Statutory B/H

Experience
- Administrative: 3 years (required)

**Salary**: £12.50 per hour

**Benefits**:

- Company pension
- Free parking
- On-site parking
- Wellness programme

Ability to commute/relocate:

- Manchester M30 0S: reliably commute or plan to relocate before starting work (required)

Work Location: One location



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