Immigration Adviser

**Job Description & Person Specification**

**Job Title**:
**Immigration Adviser (OISC Level 1 to 2)**

**Salary**:
**£19,597.50 (Full time equivalent £32,227)**

+ **Pension**

**Term**

**Hours of Work**:
**22.5 hours per week**

**Job Purpose and context**:
REMA is a long established local charity focused on supporting BAME (Black and Minority Ethnic Communities) in Rotherham. Its purpose is to reduce inequalities and support minority communities to thrive in the UK.

The role will be embedded in our advice team and based at the Unity Centre. You will be working with an ever more diverse range of people from across the globe who desperately need access to free immigration support.

Main Duties and Responsibilities:
Conduct in-depth consultations with clients to assess their immigration needs and eligibility.

Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.

Assist clients with other related problems where they are an integral

part of their case and refer to other advisers or specialist agencies as appropriate

Stay abreast of changes in immigration laws and policies, and provide timely updates to clients and colleagues.

Ensure that all casework conforms to REMA policies and the requirements of the relevant statutory bodies (OISC).

Liaise with government agencies, partnership bodies, and other relevant authorities on behalf of clients and the organisation.

Maintain detailed and organised client records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation, and ensuring confidentiality and compliance with data protection regulations.

Collaborate with colleagues to address complex immigration cases and share knowledge within the team.

Undertake the necessary training and work experience to achieve OISC Level 1 within 6 months (if currently unqualified) with the view to complete OISC level 2 in the next year.

Stay informed about global immigration trends and contribute to the development of best practices within the firm.

Uphold the highest standards of professionalism, integrity, and ethical conduct in all interactions with clients and stakeholders.

Whilst every effort has been made to outline all the main duties and responsibilities of the post, a document such as this does not permit every item to be specified in detail.  Also the post holder may, from time to time, be asked to undertake other reasonable duties commensurate with the grading of the post.

In addition to undertaking the duties as outlined above, the post holder will be expected to fully adhere to the following:
1. Equality

Act in accordance with the organisation’s Equality Policy, which is designed to prevent discrimination of any kind, and ensure equality of opportunity is a key principle that is continually embraced.

2. Operational

Ensure that all duties are carried out in line with the organisation’s health and safety, operational, performance management, personnel, data protection, and financial regulations policies and procedures.

3. Corporate Image

Adopt a professional image at all times.

4. Confidentiality

Maintain absolute confidentiality with regard to the organisation’s information and procedures.

**Person Specification**

**Job Title: Immigration Adviser (OISC)**

**Essential**

Willingness and proven ability to train and reach OISC level 1 within a reasonable, period.to perform casework

One year’s experience of giving advice or 1 year’s experience of helping or assisting customers in a customer service role

Ordered approach to casework and an ability and willingness to follow and develop agreed procedures.

Ability to prioritise own work, meet deadlines and manage caseload.

Ability to use IT in the provision of advice and the preparation of reports and submissions.

Ability and willingness to work as part of a team.

Ability to monitor and maintain own standards.

**Desirable**

Experience of working with and supporting BME communities (including voluntary work)

Ability to influence and negotiate with individuals/groups internally and externally to the organisation

Ability to write and present reports to a wide range of groups.

Ability to work flexibly and enthusiastically within a team or on own initiative.

**Job Types**: Part-time, Fixed term contract

**Salary**: £19,597.50 per year

Expected hours: No more than 22.5 per week

**Benefits**:

- Free parking
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Rotherham, S65 1PD: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Human resources: 1 year (preferred)

Licence/Certification:

- CIPD (preferred)

Work Location: In person