Administrative Assistant Case Management

7 months ago


Liverpool, United Kingdom Gaia Recruitment Full time

**Administrative Assistant Case Manager**

Our client delivers a vast range of treatment and diagnostic services, including physical, psychological and hospital via their pool of over 5000 clinicians in the UK. We enable our clients to achieve faster return to function outcomes, reduced pain and suffering and better quality of life post-injury

Their team of Rehabilitation Case Managers provide proactive case management and advice to injured individuals, in order to facilitate swift recovery from injury and return to work. To support this, they currently have a rehabilitation assistant available to each Case Manager to provide administrative and technical case support, and ensure optimal customer service.

The client facing and senior administration experience attracts a higher salary.

**Day to Day**

You will be responding to enquiries from solicitors, employers, and health care providers, as well as the Injured Party themselves. In addition to the above you will carry out general admin duties.

Your Requirements
- Excellent communication and negotiation skills
- Excellent customer service skills
- Excellent telephone manner
- Ability to work under pressure
- Enthusiastic and self-motivated
- Attention to detail
- Excellent Organisation skills
- The ability to communicate and build rapport with people at all levels
- To be able to work independently through own initiative as well as being an effective memberof a team
- Able to demonstrate flexibility and adaptability at all times
- Good IT skills, knowledge of MS Word, MS Excel and Outlook

**Job Types**: Full-time, Permanent

**Salary**: £20,319.00-£22,000.00 per year

**Benefits**:

- Company pension
- Life insurance

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Loyalty bonus

**Education**:

- Bachelor's (required)

**Experience**:

- Administrative: 1 year (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: AD/TTN/NOV



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