Bar Assistants

4 weeks ago

Cirencester, United Kingdom Royal Agricultural University Full time

f5w Agricultural
**lVl **University

**Bar Assistant**

Job Description***

The Role
**Job title**:Bar Assistant***

**Department**:Commercial Services

**Responsible to**:Bar Manager***

**Location**:Royal Agricultural University, Cirencester***

**Salary**:Grade 3: £21,253.50 - £23,144.40 per annum

**Hours**:Average 35 hours per week, including weekends and evening work on

a rotating shift***

**Term**:Permanent. Full time

**Relationships with**:Customers, students, staff and suppliers***

The Purpose

We operate our bars all year round, serving a variety of clients, ranging from our student population

all the way to conference and event guests, ensuring that no matter what they are at the RAU for,

they receive a friendly, enthusiastic and customer focused service.

You will be responsible for ensuring all of our guests receive excellent service, making sure drinks

arrive smoothly, efficiently and with a smile. You will also be key in ensuring our bar areas are kept

clean and tidy. Demonstrating a passion for the job and sense of pride in where you work is crucial

to delivering this role.

Opportunity to progress and learn the trade will be provided and those who take initiative and work

hard can quickly find themselves excelling at the RAU.

Key Responsibilities
1. Act and operate as a representative of the Universities catering & hospitality team, with high

attention to detail, professional behaviour and demonstrating a “can do” attitude.
2. Preparation of professional bar setups, and service of high quality food and beverage service
3. Assist Commercial Catering teams in set up and delivery where required.
4. Provide a high quality of service pitched to all our various customer’s needs; working to the

departmental values and SLA’s with a high standard of approach and delivery to customers
whether working individually or as part of a larger team

1
Reviewed April 2024

5. Maintaining a clean and organised bar area, including quickly responding to spills and other
health and safety hazards

drinking and duty of care to customers.

7. Maintain a professional relationship at all times with all customers and stakeholders even
under high pressure situations.

8. Utilise the various till systems accurately to take orders and process payments and run low
level reports as required.

9. To take responsibility for delivering services to the agreed standards at student bars,
function bars, conference bars and various drinks receptions

10. Adhere to and promote all Departmental, Institutional & Legal procedures such as COSHH,
Health Safety and Welfare, Maintenance requests, Reporting of incidents, Cash & Stock
Handling Locking up and security

11. Have a flexible approach to working at Events/Functions Event/Client Management as
required for Events & Functions

12. Monitor and replenish stock levels as required, highlighting low level stock to management
team to ensure consistent delivery.

13. To maintain high standards of cleanliness and hygiene in all areas To maintain a high
standard of personal appearance, and to wear the correct uniform at all times

14. Clearing tables, wiping surfaces, sweeping and mopping of floors regularly and operating the
dishwasher to ensure ample glassware is available

15. Ability to change barrels, accept orders into stock and process line cleans as required.
16. Work in other areas within the Commercial Operations Department as required
17. To work sustainably and efficiently, sorting of waste for recycling and disposal of incorrect

recycling. Responsible for usage of utilities and resources
18. To undertake such other duties as may be requested by the Bar Management team or

Associate Director of Commercial Services

University Values
As a University we have chosen five values to underpin our learning community. These are the values

which we will all work by and for which we want the RAU to be known. We are:

- Collaborative - we believe in the power of working together. We are stronger as a community

of practice - inspiring each other, identifying shared goals, and providing reciprocal support

leads to greater success.
- Open-Minded - we are receptive to new ideas and we value the diversity of experiences and

skills. We are committed to listening to everyone across the RAU community.
- Resourceful - we adopt creative approaches to achieve our goals while setting higher

standards, promoting professionalism and sustainability.
- Responsible - individually and collectively we take accountability for our actions working with

integrity to achieve the highest ethical standards.
- Inclusive - we acknowledge the fundamental value and dignity of all individuals and are

committed to maintaining an environment that seeks to eliminate all forms of discrimination

and respects diverse traditions, heritages, and experiences.

2

Reviewed April 2024

Person Specification

**Measured**
**Essential By**

**Requirements**:
or A) Application

The post holder must be a

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