Showroom Host

**Showroom Host**

**Citygate KIA, Slough**

**Permanent**

**Role overview**

We are actively searching for a dynamic and personable Showroom Host to join our team, dedicated to creating an exceptional and welcoming atmosphere for all customers and visitors. In this pivotal role, you will be the face and voice of our organisation, embodying a commitment to friendly and efficient service.

Your responsibilities extend beyond mere greetings; you will play a crucial role in swiftly navigating customers and visitors to the right individuals, ensuring a seamless and delightful experience from the moment they step through our doors.

**Key responsibilities**

Your key responsibilities as a Showroom Host will be:

- Greeting customers and visitors warmly, introducing them to the person they are here to see or assisting them in the customer area. Provide refreshments as needed, inform the relevant person about their arrival, and ensure their comfort while waiting.
- Maintaining cleanliness in the reception and customer waiting area, promptly removing used cups and rubbish.
- Responding to telephone calls efficiently, ensuring proper qualification of each call and directing them to the appropriate personnel.

**What’s in it for you?**

With our benefits there is something good for everyone. We’re a progressive business that believes building a good team culture is not only good for everyone who works for us - but it makes a difference to how we engage with customers too. That’s why when you join Citygate, you can expect to receive a wide range of impressive employee benefits including:

- Access to our in-house training academy for everyone
- Electric Vehicle (EV) Training levels 1- 4 for specific roles
- Internal career progression opportunities across our various brands and locations
- High street discounts
- Wellbeing portal
- Employee assistance programme
- Purchase, service and parts discounts
- Employee referral scheme
- Standard company benefits such as pension, life assurance cover, competitive holidays and cycle to work scheme

**About You**

As a Showroom Host you will ideally have the following skills and attributes:

- Excellent communication skills;
- Demonstrated high levels of commitment to delivering exceptional customer care.
- A positive and friendly attitude within the work environment.
- Proficiency in computer skills coupled with the ability to multitask effectively.

**Why Citygate**

Citygate is a highly successful, privately owned business that has grown significantly over the past twenty years to 650 employees across multiple locations including London, Berkshire, Hertfordshire and Buckinghamshire. We work with global brands (Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, SEAT, CUPRA, ŠKODA and Kia), provide excellent quality training and internal progression opportunities.

Work Location: In person