F&b Assistant

4 weeks ago

Peterborough, United Kingdom Dragonfly- Peterborough Full time

This is a great opportunity to take the first steps in your hospitality career and **work as part of Food & Beverage Team with Surya Hotels, reporting to & working with the hotels Senior management team to maximise guest experience.** In a new era in hospitality, make your mark and really drive it forwards, embracing our ‘**_Ownership with Personality_**’ values.

Dragonfly Hotels have a simple philosophy: economy with excellence. It means we do the basics brilliantly, with a splash of panache for good measure. In four key east of England locations, we deliver comfort, convenience and efficient, switched-on service, sensibly priced so you can do more with your trip, whether you’re staying with us for business, leisure, or a little bit of both.

Our Peterborough hotel is the ideal setting for a short break of business trip, with 70 rooms, the overlooks a serene lake which is home to Peterborough’s international Rowing Course.

To be a successful part of our food & beverage team you will need;
- A positive, can do attitude towards all customers and other team.
- Thirst for knowledge toward learning all things food and drink related, learning about spirits, wines, cocktails and the “perfect serve” to each customer
- A willingness to learn about different food styles and service, learn the menus and understand how to explain each dish to a customers
- Great communicator that enjoys interacting with customers in a lively, fast paced environment

Now you know what we are looking for in a **Food & Beverage Team Member**, below is what we offer you:
**What we can offer you**:

- Access to Employee Assistance Programme - helping our hospitality team through any difficult times 24 hours a day, 7 days a week.
- WageStream - we offer the ability to access your wages as you earn them, access to retail discounts across over 200 stores, including supermarket discounts, or save as you earn too
- Discounted meals & stays across all of the groups hotels around the UK- _Up to 50% off_
- A development programme to continue your rise to becoming a **“Hospitality Superstar”- **We love to promote from within our teams - including apprenticeships, accredited and professional training.
- Bike to work scheme
- Flexible working hours
- Inclusion in tronc scheme

**In return we ask for**:

- Give great service to guests - taking guests orders, serving food & drinks, taking payments and giving great service to customers
- Meet all site standards of service & work within the team leading to a great guest experience.
- Have/develop a good understanding serving coffees, alcohol and wine to both a bar and restaurant environment.
- Opening and closing shifts which will include weekends & bank holidays on a pro rata basis
- A willing to continue your development with both in-house and external training sessions.

Surya Hotels is one of the UK’s leading niche hotel groups, with a rapidly expanding portfolio of outstanding properties, situated in some of the UK’s most idyllic settings, from historic Suffolk and Norfolk towns, Essex City or coastal resorts to picturesque Surrey villages.

Our hospitality family has a ‘best in class’ ethos to exceed our guest expectations; creating experiences that embrace our heritage locations, our people and the communities we work within.

We aim to consistently deliver best in class experiences with personality and warmth. From our warm welcome, to our ‘See-you-again-soon’ Goodbye.

Stay. Explore. Discover.

As a Company within Flying Trade Group's family of businesses we own and run 13 hotels and bars throughout East Anglia and Surrey. We're a diverse and dynamic Group, come join the family

INDFOH

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