Transport Planner

**Transport Planner**

**Preston Full-Time Permanent**

Are you looking for your next challenge? Baxi Heating is a leading provider of environmentally friendly and efficient heating solutions across a range of leading domestic and commercial brands. We have over 150 years of experience, pride ourselves on our values and strive for earning lifetime loyalty with our customers.
An exciting vacancy has arisen within our Preston manufacturing site for a Transport Planner to join the team. Reporting directly to the Transportation Manager the main purpose of this role is to support the Transport Manager deliver all KPI & SLA requirements and delivering excellent customer service. You'll be part of a team of 3 Transport Planners, accurately planning the delivery of manufactured products across the UK with our own
- & third-party transport.

As a Transport Planner, you will:

- Act as an ambassador to BAXI in all your interactions internally or externally and ensure compliance with all company & DVSA legislative requirements and all internal quality, health, safety and environmental policies and standards.
- Plan routes and schedule drivers using Transport Planning tools to maximise efficiency, control costs and meet agreed SLA / KPIs.
- Manage external haulage levels to ensure that customer demand, collections and haulage recovery costs are balanced.
- Monitor daily activity and take corrective action to meet customer expectations while liaising with other departments such as Manufacturing, Sales, and spares.
- Call customers when deliveries / collections are late or need to be re-scheduled.
- Liaise and communicate with customers where necessary over issues and order updates.
- Execute plans, taking account of customer and environmental changes throughout the day using planning and monitoring tools including, but not specifically limited to, Paragon, Fleet Check, M3 & SNAP, and various transport tools, inclusive MS Excel etc.
- Actively manage performance and standards of drivers (internal/external) using system data, number of moves / vehicles, manage products delivered by category against load sheets & shipment criteria.
- Support the coordination of all vehicle maintenance activities in conjunction with the Transport Manager.
- Engage in continuous improvement and problem-solving exercises to develop a best practice approach for the Warehouse & Distribution Department in supporting the wider Baxi Business.
- Supporting and ensuring we are 100% compliant in everything we do.
- Creating and maintain live
- Transport availability & Utilisation dashboards
- Production of Transport KPI’s (OTIF, lead time etc..) for performance management purposes.
- Adapt C.I approach to ensure transport control processes are optimal

Knowledge, Skills & Experience Required:

- CPC National & international qualified.
- CILT / ILM certificate or Diploma in Logistics
- Previous HGV logistics / transport planning experience is essential.
- Good understanding of routing across the UK.
- Experience of Transport Planning in HGV FMCG Distribution or Manufacturing environment
- Demonstrable organisation skills.
- Customer facing experience and the ability to build strong relationships.
- Strong communication skills and high attention to detail
- Good customer service and people skills - able to build relationships with the driver and sales teams. With evidence of improving customer net promotor scores.
- Able to think and act with a commercially orientated mind set.
- Positive attitude to supporting other departments and team members.

We offer a competitive salary alongside 25 days holiday per annum not including UK bank holidays. We also offer a contributory pension and sick pay schemes, staff discounts and more.

Does this sound like you? Then we would love to hear from you

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.

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