Housing Officer

4 months ago

Perth, United Kingdom Perth & Kinross Council Full time

LOCATION:
Pullar House 35 Kinnoull Street Perth, PH1 5GD

SALARY:
£28,831 - £31,740 per year

CONTRACT TYPE:
Permanent

POSITION TYPE:
Full Time

HOURS:
36 hours per week

£28,831 - £31,740

Pullar House, 35 Kinnoull Street, Perth PH1 5GD

Do you enjoy working with people? We have an exciting opportunity for the right person. This is a Housing Officer role within the Mobile Team, we are currently operating a hybrid working pattern however this is not a permanent arrangement, your permanent base will be Pullar House. You will work as part of a small team and will report to and support the locality teams in providing a comprehensive housing management service to tenants and residents in their areas. You will help to create vibrant, attractive, safe and sustainable neighbourhoods and communities. You will ensure that tenants are comfortable, supported and secure in their homes and provide accurate and relevant advice and guidance to help tenants to manage and sustain their tenancies. Services you will provide in your area include estate management; rent accounting and arrears control; tenancy management including addressing anti-social behaviour and neighbour disputes; housing advice, assistance and information. You will also participate in project work and carry out regular audits in line with scottish housing legislation and our statutory obligations as a social housing landlord.

The Mobile Team covers all localities and this is a wide geographical area and there will be travel involved to undertake the role. Whilst your base will be Pullar House, there will be a requirement to work from any of the Housing Locality Offices that have requested assistance. You will work Monday to Friday from 8.45am-5pm but will participate in a flexi scheme.

**Requirements**:
You will bring a positive energy; embrace change and work with the business to ensure optimum service is always provided. The Housing Officer post within the Mobile Team has to be able to adapt with being at different offices and needs to be able to cope with the issues that may present in terms of work handover. The ability to understand basic relevant legislation.
- sensitivity and empathy
- an interest in working with diverse social groups
- excellent communication skills (verbal and written)
- a customer-first approach to work
- negotiation and influencing skills
- leadership skills
- the ability to adapt to different situations
- self-motivation, resilience and tenacity
- problem-solving skills
- the ability to make decisions, work under pressure and to meet deadlines and the ability to work flexibly, on their own initiative and as part of a team.

**The Individual**:
Please APPLY ONLINE. Facilities are available at all public libraries in Perth and Kinross. If you have a disability and require reasonable adjustments, please call 01738 475555 to discuss.

As part of our safer recruitment measures, Perth & Kinross Council carries out rigorous checks on the right to work in the UK, qualifications, employment history, including references, and fitness to undertake the post.

A healthy work life balance is important to Perth & Kinross Council and we provide supportive management and flexible working arrangements to help you achieve a healthy work life balance. You will have access to training and support for continued professional development.

**What we can do for you**

If you are successful in a role with Perth & Kinross Council, you will have access to a range of benefits to help your physical, mental and financial wellbeing.

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