Sen Caseworker

The Special Educational Needs Assessment Team (SENAT) manages the decisions and processes concerned with statutory education health and care needs assessment process for learners with an education, health, and care plan (EHCP), the placement of childrenin learning settings and the allocation of resources to settings.

The team considers suitability of, and where appropriate, arranges the assessment and placement of children, young people, and young adults with special educational needs. This is in accordance with the provisions of the Children and Families Act 2014 (Pt3, SEN) and associated regulations including the SEN Code of Practice, to ensure that the statutory assessment procedures are followed and proposed EHCPs are issued and reviewed within the timescales laid down by the regulations.

This will be achieved through direct work with parents, educational settings, young people, health, Social Care and other external customers and partnership organisations to establish the best ways to support learning for children and Young People (0-25).

For more information, please visit our **West Sussex SEN Assessment Team page** on our WSCC website.

**Salary**:£20,444 to £20,852 per annum

**Working Pattern**:Full time

**Contract Type**: Permanent

**Location**:Chichester

As an SEN Caseworker your focus will be to offer specialist administrative support of Early Year's referrals, EHC (Education, Health & Care) Needs Assessment Requests and support assessment and review processes.

Key parts of the role include making recommendations for the improvement of information and service delivery, interpreting complex information to produce high quality documents, and managing contact from customers and colleagues.

You will work collaboratively with colleagues to support the delivery of key tasks in line with statutory timescales and deadlines. This is a time pressure driven role, where you will need to keep accurate electronic records.

We are looking for a skilled and efficient administrator with excellent communication skills, who enjoys being organised and who will work well as part of a team.

**Experience and Skills**

You will have excellent communication skills with a strong customer focus and be a strong team player to complete tasks for a shared goal. You should also be organised and able to present information clearly and accurately. As well as being able to interpretcomplex information to deliver high quality administrative functions and quality customer service. In addition you should also be able to demonstrate the following:
**Key Skills**:

- Strong customer focus with the ability to work as a key point of contact for advice and guidance for customers and colleagues, and provide a professional service to meet customers needs.
- Ability to work as part of a team completing shared tasks in order to deliver a service to others.
- Good IT skills including Word and Excel (or equivalent packages) for word processing, data processing, maintaining basic computer databases and production of straightforward statistical data, etc.
- Ability to organise and present information clearly, concisely and accurately and in ways that promotes understanding, either verbally or in written/electronic form.
- Ability to interpret complex information to produce a high quality document with mínimal guidance. The ability to organise, plan and meet set targets e.g. such as relevant reporting, or the development of new ways of working.
- Ability to develop with and respond to the changing needs of the service.

**Qualifications and/or experience**:

- NVQ 3 or equivalent qualification or experience
- Experience of dealing with customers and providing a high level of service, giving advice and guidance.
- Relevant technical knowledge of procedures and practices associated with providing support to the SEN Assessment team.
- Good working knowledge of IT such as Word and Excel (or equivalent packages).

**Rewards and Benefits**

As an employer we recognise that it is our employees that are central to everything we do. We aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance and are rewardedfor the work they do. For a full list of the benefits offered to you as a West Sussex County Council employee, you can find this at our **Rewards and Benefits page.**

**Further Information**

The reference number for this role is **CAFHE04121**.