Bartender

5 months ago

Kingston upon Thames, United Kingdom Pop Playrooms Full time

Pop Playrooms is creating an exciting and vibrant hospitality & leisure concept, built around our ideology that nothing brings people together like music and play

Key Skills, Requirements and Responsibilities:

- Providing a warm welcome and excellent customer service to all guests
- An upbeat, friendly and positive attitude, with the ability to work effectively as part of a team.
- Brilliant Multitasking ability and memory, able to memorise recipes and specs, and prepare the variety of beverages to a high standard.
- Able to take orders, operate the point-of-sale systems and process credit and debit transactions in a timely manner to reduce guest wait times.
- Maintaining the cleanliness and organisation of the venue, including the bar, toilets and gaming areas
- Keeping track of inventory levels and restocking supplies as necessary
- Keeping up to date with product knowledge, including new menu items and promotions
- Following health and safety guidelines and procedures, including food safety regulations and Licensing.
- Assisting with opening and closing duties, including cleaning and preparing the venue for the next day’s business.
- Handling complaints and queries in a professional and timely manner.
- The ability to work flexible hours, including weekends and holidays.

Other Duties;
- Checking Identification and enforcing age restrictions for alcohol service
- Adhering to all legal and regulatory requirements related to alcohol, health and safety, licensing, food safety and allergens laws and regulations.
- Participating in regular training sessions and completing courses relevant to your role
- Actively engaging with Company social media and promotional strategies, including but not limited to engaging with posts, and sharing of live events and promotions.
- Strong attention to detail and the ability to work in a fast-paced environment.
- Adhere to reasonable instruction or requests from a member of the management team given, in a timely manner and to a high standard.

Qualifications / Experience:

- Experience as a Front of House Staff member or Bar staff in a similar hospitality setting is preferred but not essential.
- Familiarity with point-of-sale system is desirable but not essential.
- Completion of relevant training programmes and certification in alcohol service is desirable but not essential.
- Excellent communication, interpersonal and customer service skills, with the ability to build rapport with guests.
- An energetic and positive attitude, with the ability to self-motivate and work effectively as part of a team.
- A good understanding of health and safety regulations and procedures.

**Job Types**: Full-time, Part-time, Zero hours contract

**Salary**: £11.50-£12.00 per hour

Expected hours: 8 - 30 per week

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount

Schedule:

- Every weekend
- Holidays
- Monday to Friday
- Weekend availability

Application question(s):
**Experience**:

- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
- Bartending: 1 year (preferred)

Ability to Commute:

- Kingston upon Thames (required)

Ability to Relocate:

- Kingston upon Thames: Relocate before starting work (required)

Work Location: In person

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