Government Infrastructure Support Specialist

3 months ago


Reading, United Kingdom Three Full time

Our people make us who we are. We’re a diverse and inclusive bunch, and it’s important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.
- You will be on On Call 24/7 per rota (1 week in 3)
- Install and maintain IDU (Information Disclosure Unit) network infrastructure, and providing support to our internal IDU team.
- Govern changes by Three’s Service Partners to ensure IDU capabilities are not impacted
- Maintains GTL (Government Technical Liaison) capability through change due to new Three and Home Office deliveries.
- Engage in and improve the whole lifecycle of a platform from inception and design, through deployment, operation and refinement.
- Aid partners in maintaining systems once they are live by measuring and monitoring availability, performance and experience of overall system health through preventative maintenance.
- Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity.



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