Facilities Helpdesk Coordinator
1 week ago
**Facilities Helpdesk Coordinator**
**Hours: 37 hours Monday - Friday**
**Salary: £21k**
**Location: Kearsley, M26 1GG**
**Free parking**
As Europe's largest Dental care provider, our network of 600+ dental practices are home to more than 3,000 talented clinicians and over 6000 employees across the UK. Together, we’re a strong community of talented people. A real mix, who all care passionately about providing the highest quality dental care to our 4 million+ NHS and private patients.
Throughout the last year we have protected our staff, and their livelihoods, and have continued to recruit across all roles.
**What is the Role?**
The Facilities Helpdesk Co-ordinator role is to support our dental practices with the provision of reactive maintenance and supporting the installation of new equipment. Within this role you are required to deliver excellent customer service, answering calls from practices and recording sufficient details so a contractor can resolve. You would be expected to build good relationships with field employees and external contractors.
The role plays an important part in our business as we require our practices to be working at a more than sufficient level to ensure that our patients are receiving the best possible care that they can.
The ideal person will have worked on a busy helpdesk before, has a customer service background, and possesses great communication skills. You will be required to take a high number of calls a day and able to resolve or escalate an issue whilst on the phone, ensuring they feel that their enquiry has been dealt with efficiently and in a helpful manner.
**Sounds great What skills do I need?**
- Capable of operating to specific deadlines and working under pressure
- Methodical and thorough with a flexible and creative approach to problem resolution
- Proactive with an ability to use initiative
- Capable of working independently or within cross-functional teams
- Demonstrable understanding of financial controls and budgets
- Ownership of problems through to resolution
- Excellent written and oral communication skills
- A confident public speaker
- Able to diary plan, prioritise and delegate effectively
-
Facilities Helpdesk Coordinator
2 weeks ago
Radcliffe, United Kingdom My Dentist Full time**Facilities Helpdesk Coordinator** **Hours: 37 hours** **Salary: £18,500 Fixed Term 9 months** **Location: Kearsley, M26 1GG** **Free parking** As Europe's largest Dental care provider, our network of 600+ dental practices are home to more than 3,000 talented clinicians and over 6000 employees across the UK. Together, we’re a strong community of...
-
Helpdesk Co-ordinator
2 weeks ago
Radcliffe, United Kingdom Perpetual Engineering Partnerships Limited Full timeHelpdesk Co-ordinator – Facilities – Up to 27,000 + Package We are recruiting for a growing organisation who are looking for Helpdesk Service Coordinator to work in their office on their Service Helpdesk managing engineers UK wide who are field based, it will be joining another coordinator, workload scheduling, planning PPM works and Reactive callouts,...
-
Helpdesk Co-ordinator
2 weeks ago
Radcliffe, United Kingdom CV-Library Full timeHelpdesk Co-ordinator – Facilities – Up to 27,000 + Package We are recruiting for a growing organisation who are looking for Helpdesk Service Coordinator to work in their office on their Service Helpdesk managing engineers UK wide who are field based, it will be joining another coordinator, workload scheduling, planning PPM works and Reactive...
-
Service Coordinator
7 months ago
Radcliffe, United Kingdom D2R Full timeWe are working with a growing Building Maintenance organisation who have their Head office in Radcliffe near Bury, part of a bigger organisation with other offices in the Midlands. **Job Purpose - Service Co-ordinator** To proactively manage reactive repairs and planned maintenance tasks through their system, undertake general administration and telephone...
-
Scheduler
2 weeks ago
Radcliffe, United Kingdom Detail2Recruitment Full time**Scheduler - Facilities Management - Radcliffe - Up to £24,000** **About the Company** We are working with a growing organisation who are looking for an additional helpdesk coordinator for their office in Radcliffe to join their expanding service team. **Scheduler - The Rewards** - Basic up to £24,000 dependant on experience in a similar role **Scheduler...
-
Home Care Manager
4 weeks ago
Radcliffe on Trent, Nottinghamshire, United Kingdom Visiting Angels Nottingham Full timeWe are seeking a skilled Home Care Manager to join our team at Visiting Angels Nottingham. In this role, you will be responsible for coordinating care services for clients in the Radcliffe-on-Trent area.Key Responsibilities:Administering client records and maintaining accurate documentationManaging rosters and scheduling staff assignmentsCoordinating health...