Supervisor

4 weeks ago

Leeds, United Kingdom Ministry of Justice Full time

Salary
- £27,223 - £28,613

Number of jobs available
- 1

Detail of reserve list
- 12 Months

Region
- Yorkshire and the Humber

City/Town
- Leeds

Building/Site
- 5 WELLINGTON PLACE LEEDS, LS1 4AP

Grade
- EO

Organisation Grade for MoJ
- EO

Post Type
- Permanent

Working Pattern
- Full Time, Part Time, Part Time/Job Share, Flexible Working

Role Type
- Operational Delivery

Job description

**Job Title & Grade**: Supervisor - Grade EO

**Contract Type**: Permanent

**Salary range (depending on location)**: National - £27,223 to £28,613

Please note that unless you are currently employed by the Civil Service and are earning more than the minimum above, if successful you will be offered the minimum for the grade depending on your location.

**Location**: Leeds

**Directorate**: Case Management

**Team**: Civil Applications Team

**Working Pattern**: The post is supported by the MOJ flexible working policy and includes colleagues who work flexibly, remotely (as part of hybrid working), part time or as part of a job share etc.

**Reporting to**: Team Manager

**The Legal Aid Agency**

We are an executive agency of the Ministry of Justice (MoJ). We are_ _responsible for operationally administering the legal aid fund to provide criminal and civil legal aid advice to people in England and Wales.

Our people are at the heart of achieving excellence. Employing around 1,200 colleagues across England and Wales, we feel proud to have some of the best People Survey results in the Civil Service.

**Our LAA commitment to Diversity and Inclusion**

The LAA is committed to diversity and inclusion and we positively promote flexible working, including job shares.

The LAA’s goal is to build an organisation that is open and inclusive and truly values and celebrates the diversity of its workforce. One that reflects and understands the needs of the diverse society we serve. This is regardless of social background, gender, age, ethnicity, sexual orientation, beliefs, disabilities or long-term illness or caring responsibilities.

Diversity is the presence of difference, this can include one or more of the protected characteristics (Gender, Age, Race, Disability etc.) or it can be about working patterns, whether we like to jump into a task or reflect on it before acting.

Inclusion is how we welcome, value, and celebrate diversity, giving everyone a voice, tapping into ideas, and enabling everyone to be themselves at work and achieve their potential.

**Reasonable Adjustments**

**Case Management**

**Civil Case Management**

The Legal Aid Agency (LAA) is responsible for making sure legal aid services from solicitors, barristers and the not-for-profit sector are available to the general public. Our work to administer legal aid is essential to the fair, efficient and effective operation of the criminal justice systems and we work closely with legal providers and the wider Ministry of Justice (MoJ) to achieve our purpose. This commitment is at the heart of our day-to-day decision making and our work to improve legal aid services. The engagement and commitment of our staff is crucial to achieving our purpose. Together we show openness, honesty, and commitment, and, of course, to deliver results.

**Job Summary**

Reporting to the Team Manager the role holder principally supports them in the effective leadership of the team to meet Key Performance Indicators. They are responsible for work allocation, the collation and analysis of performance statistics and effective management of resources. The role also involves people management and leading on team engagement activities, helping the team and individual team members to achieve their potential.

**Key Responsibilities**:

- Plan and allocate team resources to meet key performance indicators, including quality and productivity. Collate and analyse data to inform decisions, escalating issues as they emerge and helping to identify and implement effective solutions.
- Undertaking activities to support team members to achieve their potential, including conducting 1-2-1 meetings, development conversations, absence review meetings, mentoring, coaching, setting objectives and developing training plans.
- Take a leading role in team engagement activities including the development of a team action plan, monitoring, and reporting on successes, promotion of development opportunities and reward and recognition.
- Communicating key messages to the team including delivering team briefings and chairing team meetings, encouraging the sharing of views, ideas, and solutions.
- Proactively tackle under performance, understanding the causes and supporting staff to overcome these. Effectively manage both team and individual performance, addressing any issues as they arise in line with the HR policies.
- Take part in the recruitment and onboarding of new staff including short listing, interview panels and the delivery of induction training.
- Be aware of risks inherent in internal processes, includi

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