Shift Runner

**Job Summary**:
**Responsibilities**:

- Oversee the day-to-day operation of Dillingers Fish & Chip Shop, following standard operating procedures ensuring a safe and secure environment for all.
- Deliver our performance targets against budget, manage stock, margin and cost control
- Complete relevant administrative tasks including
- Team Rota’s,
- Safety and Legislative compliance checks
- Drive continuous improvement, provide solutions to issues and set goals for growth
- Lead and coach the team ensuring they work productively and develop professionally
- Engage and inspire the team to always be customer obsessed
- Effectively recruit and train new team members
- Ensure smooth kitchen operations and timely food delivery
- Maintain high standards of cleanliness and hygiene
- Handle inquiries and resolve issues promptly
- Assist in training new staff members
- Oversee delivery drivers and ensure efficient service
- Uphold phone etiquette standards for customer interactions

**Skills**:

- Previous experience in a similar setting
- Proficient culinary skills with the ability to cook when needed
- Excellent communication skills to effectively lead and motivate team members
- Strong focus on customer satisfaction
- Familiarity with kitchen operations and equipment
- Ability to manage delivery drivers and ensure timely deliveries

Join our team as a Shift Leader to showcase your expertise and lead a dynamic team in delivering exceptional food and service.

**Job Types**: Full-time, Permanent

Pay: £13.00-£14.00 per hour

Expected hours: 40 - 50 per week

**Benefits**:

- Discounted or free food
- Employee discount
- Free parking

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

**Experience**:

- Chip Shop: 3 years (preferred)
- customer Service: 3 years (preferred)

Work Location: In person

Reference ID: Shift_Runner_Carrick
Expected start date: 15/07/2024