Host - Nolito - Luton

4 weeks ago

Luton, United Kingdom ARE (UK) Ltd Full time

**Host**

We are a family-run UK business that operates food and beverage outlets at airports, creating exceptional experiences for all our customers. We are looking for a committed and enthusiastic individual to join our team at Luton Airport.

The site is an exciting new concept - delivering a top quality, speciality, Italian menu which you will be key to successfully delivering.

You will be a reliable, hardworking and enthusiastic team player, passionate about food & beverages and dedicated to providing exceptional customer service in an authentic Italian setting.

This is an hourly paid role, and you will be required to work shifts. Shifts may include an early morning start (e.g 2 am) or a late finish (e.g 11.30 pm) (there is no requirement for split or double shifts).

**The role**

To deliver an outstanding greeting and seating experience and to work effectively with the back of house team to provide first class service. This will include:

- Serving all customers in a professional, friendly and courteous manner and being alert to any requirements and concerns they may have
- Maintaining a full knowledge of all food and beverage products available

**We are looking for outgoing and engaging team players who are passionate about food and beverages.**

To be successful in the role you will have:

- A good level of general education; including English and Maths
- A willingness to learn about health and safety/food standard requirements
- The ability to follow a process and maintain levels of service delivery under pressure
- **Provide proof of their right to work in the UK**:
**Salary and benefits**

£11.50 per hour applicable to all age ranges, **PLUS**:

- tronc (tips and gratuities distribution system) via an elected troncmaster
- NEST pension
- Free meals whilst on duty at site, from the 'Staff Duty Meal' options
- Access to the ARE Reward Hub, a discount, recognition and wellbeing platform - perks and discounts across hundreds of retailers from start date
- Access to our Employee Assistance Programme - health and well-being support from start date
- 28 days annual leave (inc. Bank Holiday which can be booked off) increasing 1 day a year up to a maximum of 32
- Staff referral bonus scheme.

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