Independent Living Officer

2 weeks ago


Portsmouth, United Kingdom VIVID Full time

**We’re VIVID -We offer a vibrant, friendly, inclusive culture that supports, develops and **attracts the best people**

We’re hiring an Independent Living Officer to join our tenancy management team. This is a full time, permanent basis working 37 hours per week with a minimum of 20% of this to be office based to promote collaboration and team working within team and other colleagues across the business.

**Want to know what we can offer you?**
- 26 days holiday (plus bank holidays), with the opportunity to buy or sell annual leave
- Private Medical Insurance
- A generous contributory pension
- Medi-cash policy to claim back some medical costs to ensure we look after you and your loved ones
- Discounts portal to save money on various products and services, including holidays, shopping and cinema
- Electric car scheme
- A real sense of work/life balance where we promote flexible working and an agile culture.

**Here’s the facts about the role**:
We aim to create vibrant, sustainable communities full of satisfied customers. In order to do this, we need to manage tenancies effectively. We consider Housing management to include Tenancy changes, succession, ASB, Hoarding and Estate management. As an independent Living Officer you’ll provide an enhanced Housing management / tenancy support service to our Independent Living customers in extra care and sheltered housing schemes across our operating area. You’ll be the first point of contact for scheme residents, liaising with colleagues internally and externally to ensure that support is provided to enable customers to feel safe and able to sustain their tenancies, and our schemes are safe and well maintained.

You’ll organise and host promotional events on VIVID schemes to attract future customers, support potential trial placements, identify potential residents and promote schemes through partnership working with local agencies. You’ll also work very closely with the Tenancy Support team to identify potential suitable tenants for moving to extra care or general needs housing to housing for older people.

As Independent Living Advisor you’ll understand level of care and support needs and contribute to multi agency support plans for new customers moving into VIVID schemes ensuring immediate needs are met before tenancies begin. This will require you to contribute to relevant housing panel meetings with local authority and county colleagues around customers due to move into VIVID schemes and support signing up residents moving into extra care and housing for older people schemes. You’ll ensure customers are supported to effectively sustain their tenancy and, where possible, live independently.

**Interviews are due to be held in our Portsmouth office on Thursday 16 March.


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