Senior Account Handler

3 weeks ago


London, United Kingdom Aston Lark Limited Full time

We have a fantastic opportunity for an experienced **Senior Account Handler** to join Innovation broking (a Howden company) at our offices located in **London**. If you have a background in commercial insurance and enjoy a fast-paced environment this may be the place for you

We are looking for a bright, personable, self-motivated individual for this role.

You will be working within our **Commercial team** and will have responsibility to deliver a highly personalised service to our customers. You will enjoy the challenge of removing complexity, so everything for the customer is made simple fromnegotiations through to renewals.

This role offers the opportunity to develop your technical knowledge further by working within a highly supportive and specialised team, who are committed to your career development. We offer a blend of working between our London office and your own home.

**What you will be doing**:

- To personally take responsibility for managing the support to a portfolio of upper mid-market clients including multinational exposures and complex liability profiles
- To provide unparalleled high levels of service
- To be a solid member of the team, working with a number of development and account executives, currently 5, and other handlers, currently 5
- To process insurance documentation in accordance with the company's procedures
- To constantly develop and improve processes to give clients an exceptional service

**You need to bring with you**:

- Experience of commercial insurance
- Practical experience of the role of a broker
- CII Certified would be advantageous - or willing to work towards the certification
- Good negotiation and broking skills.
- Excellent client service skills
- Good presentation skills
- Flexible to accept all the tasks required in a fast growing business
- Be able to meet deadlines with quality work

**We can offer you**:

- **Competitive salaries** with regular pay reviews and company bonus scheme.
- **Minimum 25 days holiday**, with an additional purchase option.
- **Health & well-being**through a 24/7 employee assistance programme for you and your family providing practical support on a range of issues such as health, money, and work.
- **Hybrid working**options to give you more flexibility to manage work and home life.
- **Study Support** and career progression opportunities. If you wish to study professional qualifications or develop your leadership skills, a personalised development plan is available to you through our L&D team and your manager.

Aston Lark is on a journey to become the most trusted Chartered insurance broker and employee benefits advisor in the industry. With over 1,600 employees across more than 55 offices in the UK and Ireland, 200,000 customers and £900m of GWP, our expertiseis vast and spans all commercial sectors, industry-specific schemes, employee benefits consultancy, and a wide range of private client solutions, with a dedicated in-house claims team on hand when you need us the most.



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