Collections Specialist
3 weeks ago
COLLECTIONS SPECIALIST
Location: Northwich - 2-3days per week in the office.
Duration: 12 months
Pay rate: £13.33 per hour
Primary Objectives:
To recover all funds invoiced to clients within the terms and conditions set and within the boundaries of the policies set by the company and within the law of the land. To reduce the DSO and aging provisions in place to optimise cash flow and profit foreach entity within your remit. Manage the reduction and allocation of payment and credit notes on ledgers.
Objectives:
- In collaboration with field Associate may act as an additional contact to client.
- In collaboration with field Associate may negotiation settlements with client.
- Will be expected to travel to client’s offices for review meetings
- Consult with customers to resolve complaints.
- Consult with customers to verify financial and credit transactions
- Assists in financial analysis of credit data and financial statements to determine the degree of risk involved and extend credit facilities according.
- Risk assessment and decision making on release of orders on delinquent or disputed accounts.
- Legal review of delinquent accounts
- Processing of court papers and documentation within the UK Court system.
System / Process Tasks:
- Incoming / Outgoing calls - Communication with customer, sales teams and management
- Maintain good standards of system operation & data quality
- Maintain accounts within both the Sap and GetPaid systems.
- Identify and highlighting and escalate disputed invoices to dispute resolution team
- To drive resolution of disputes in a timely manor
- To manage disputes from within GetPaid system
- Highlight allocation requirements to AR team
- Request refunds in accordance with company policy.
- Request write offs, when debt becomes unrecoverable.
- Request write backs in accordance with company policy.
- Request Remits for payments received
- Forecasting
- Account Trouble shooting
General Working Objectives:
To effectively manage the sales ledgers under specific market, following the processes in place. Achieve cash targets and aging charges reduction as set for each month. Provide forecasts as required; Report on monthly progress on activity and to highlightareas of concern within to the credit manager. Aid where required for the Credit Manager
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