Form Filler

3 weeks ago


Hammersmith, United Kingdom Citizens Advice Full time

**Position**: Form Filler

**Location**: Hammersmith and Fulham

**Closing date**: 08 March 2024

**Role details**:
Job title:
Form Filler

**Location**:
Hammersmith and Fulham

**Salary**:
Salary range: £23500 - 25000 FTE pro-rata part-time (depending on experience)

Salary pro rata:
Yes

London allowance:
No

Hours per week:
15

Type of contract:
Fixed term

End date of contract:
04/04/2025

08/03/2024

Closing time:
13:00

Benefit claim forms can be complicated and confusing. Online forms are a barrier to many of our clients. Getting help to complete the forms promptly will reduce stress and could help our clients get their money quicker.

This exciting new role is funded by Citizens Advice Hammersmith and Fulham to provide our clients with advice and assistance at either drop-in or pre-booked appointments.

This role requires:

- Knowledge of welfare benefits, eligibility criteria, awards and appeal processes and will be expected to provide full advice and information at an appointment.
- Strong communication skills
- Knowledge of Google Docs, Windows and Android and ioS technologies.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.