Business Support Apprentice
7 months ago
**Apprentice Administrator**
**Redcar**
**Full Time, Fixed Term Apprenticeship**
**£17,680 per annum**
Here at Serco we are seeking an apprentice to assist with the provision of business support to both our internal Fleet Team and wider customer base. The position includes a Level 3 Business Administration NVQ Diploma, which will give you the opportunity to learn, use and develop a wide range of administration and organisational skills. Through on the job learning you will develop experience in various software and portals, including Microsoft Office, a Fleet Management Database and many online systems, which are necessary to carry out our daily duties.
**Some of the duties you will undertake will include**:
- Accurate maintenance of the vehicle and driver data in the Fleet Management System.
- Data entry into various databases, including penalty charge notice entry into the Fleet Management System.
- Running reporting for customers, including creation of exports and imports into the Fleet Management System.
- Processing driver declarations and conducting driving licence checking.
- Ordering and issuing of Fuel Cards, including administration aspects.
- Processing vehicle amendments on the Motor Insurance Database.
- Administration of owned vehicle documentation, including V5 and plating.
- Administration of Operator Licence vehicles, including the use of the Traffic Commissioner site, and providing reporting for audit preparation.
- Interaction with internal and external stakeholders.
- Developing ways to improve our working methods and processes to ensure we always provide the best service possible.
**What's in it for you?**
We are looking for someone with excellent organisational skills, exceptional attention to detail, experience in providing excellent telephone-based customer service and will be able to input data at speed and with a high degree of accuracy.
- Onsite learning is paid and completely transferable
- Pension scheme
- 25 days annual leave
- Health & Wellbeing Benefits
- Opportunity to gain practical experience in a professional environment
- Full training and support provided
- A chance to work with a supportive and experienced team
- A pathway to a potential career
- Serco discounts which include cinema, online shopping discounts, leisure centre memberships, and much more
**Job Types**: Full-time, Apprenticeship
**Salary**: £17,000.00-£17,668.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Redcar, North Yorkshire: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
**Language**:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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